Upscale Server — Courteous, Guest-Focused Service

Smooth Bar & Lounge; Concord (NC); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Smooth Bar & Lounge in Concord, NC is seeking attentive Servers to elevate the dining and social experience for every guest. You will greet guests, present menus, take orders, and deliver food and drinks with professionalism in a fast-paced upscale setting.

The ideal candidate has strong communication and customer service skills, can multitask, maintain a polished appearance, and work well with a team. Must be at least 18 years old (21+ for alcohol service).

Qualifications

• Experience in upscale dining or lounge preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and work ethic.
• Must be 18 years or older (21+ preferred for alcohol service).

Responsibilities

• Greet guests warmly and provide an exceptional, personalized dining experience.
• Present menus, take orders accurately, and make knowledgeable recommendations.
• Deliver food and beverages in a timely and professional manner.
• Maintain awareness of guest needs and ensure all tables receive attentive service.
• Communicate effectively with bartenders, hosts, and kitchen staff to ensure smooth operations.
• Set, reset, and maintain clean tables and dining areas.
• Process payments accurately and handle POS transactions.
• Adhere to all food safety, sanitation, and alcohol service regulations.
• Assist in opening, running, and closing duties as assigned.

Skills

Customer service

Communication

Multitasking

Professional appearance

Stamina

Job description

Smooth Bar & Lounge in Concord, NC is seeking attentive Servers to elevate the dining and social experience for every guest. You will greet guests, present menus, take orders, and deliver food and drinks with professionalism in a fast-paced upscale setting.

The ideal candidate has strong communication and customer service skills, can multitask, maintain a polished appearance, and work well with a team. Must be at least 18 years old (21+ for alcohol service).