Lounge Server: Elevate Guest Experience & Service

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Life insurance

Disability options (ST/LT)

401K options

Tuition assistance

Discounted room rates at Concord-manag

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises in Raleigh, NC is seeking a Lounge Server to join our hospitality team. You will greet guests, assist with beverage service, and ensure a seamless experience across lounge stations.

As part of our Associate First culture, you will learn daily specials, maintain cleanliness, and work with teammates to deliver outstanding guest service. Competitive wages and full benefits are offered.

Qualifications

• Attend menu class and be aware of daily specials, soups, drinks, and have knowledge of all menu items.
• Be able to handle floor station assigned to you, be active participant in scatter system using teamwork and consolidation to provide the guests in all stations.
• Follow procedure to take our guests order; write legibly on check properly pre-ring check using modifiers, seat number, tables, etc.
• Follow procedures regarding proper service of all food items, food from expediter, etc.
• Know proper beverage, liquor and wine service.
• Be sure that tables in all stations are properly bussed through the meal.
• When guests leave, bus and reset tables with attention to the following areas:

Responsibilities

• Report to work on time and in full uniform.
• Carry out all reasonable requests by management, which the associate is capable of performing.
• Follow the rules as found in the Concord Hospitality Handbooks.
• Check station assigned to you prior to opening for cleanliness of tables, chairs, and floor; proper set-up of salt and pepper, sugar, decoration, etc.
• Have necessary equipment to work with including pen, side towel, corkscrew, etc. Do all necessary side work assigned.
• Attend menu class and or taste panel and be aware of daily specials, soups, drinks, and have knowledge of all menu items, their garnish, etc. Be prepared to answer questions from guests on items (preparation, etc.).
• Be able to handle floor station assigned to you, be active participant in scatter system using teamwork and consolidation to provide the guests in all stations.
• Follow procedure to take our guests order; write legibly on check properly pre-ring check using modifiers, seat number, tables, etc.
• Follow procedures regarding proper service of all food items, food from expediter, etc.
• Know proper beverage, liquor and wine service.
• Be sure that tables in all stations are properly bussed through the meal. By dessert all condiments and dirty dishes and silverware should be cleared except table complement.
• When guests leave, bus and reset tables with attention to the following areas:

Job description

Concord Hospitality Enterprises in Raleigh, NC is seeking a Lounge Server to join our hospitality team. You will greet guests, assist with beverage service, and ensure a seamless experience across lounge stations.

As part of our Associate First culture, you will learn daily specials, maintain cleanliness, and work with teammates to deliver outstanding guest service. Competitive wages and full benefits are offered.