Upscale Restaurant Server – Riverwalk Luxury Hotel

Omni Hotels & Resorts; San Antonio (TX); On-site; USD 24,000 - 42,000; Full time

Job summary

Omni La Mansion del Rio in downtown San Antonio is seeking a ready-to-serve Server to greet guests warmly, take orders, and deliver attentive service with a friendly and professional demeanor.

We require at least 1 year of serving experience in high-volume settings, knowledge of wine, spirits, and beer, and strong cash handling as well as proficient MICROS input. Flexibility to work weekends and holidays is essential.

Qualifications

• Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.

Responsibilities

• Knowledge of the dining room.
• Must have full familiarity with menus and beverage offerings.
• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
• Communicate with the culinary team regarding meal requirements, allergies, dietary needs, and special requests.
• Record transaction in MICROS system at time of order and adhere to cash handling standards.
• Check in with guests to ensure satisfaction with each food course and/or beverage.
• Present accurate checks to guests and process payment.
• Maintain cleanliness of work areas throughout the day.
• Process station set-up and break-down and complete all other side work duties as assigned.
• Ensure tables are set up properly, including polishing and cleaning glasses.
• Service to guests according to Omni Moments of Service Standards.
• Be pleasant, smile and greet all guests, using surnames when obtained.
• Clean, clear, and reset service areas.
• Protect the hotel from liability regarding overserving guests.
• Perform any other duties assigned by the restaurant manager.

Skills

Customer service

Cash handling

MICROS input

English communication

Wine/spirits knowledge

Teamwork

Tools

MICROS POS

Job description

Omni La Mansion del Rio in downtown San Antonio is seeking a ready-to-serve Server to greet guests warmly, take orders, and deliver attentive service with a friendly and professional demeanor.

We require at least 1 year of serving experience in high-volume settings, knowledge of wine, spirits, and beer, and strong cash handling as well as proficient MICROS input. Flexibility to work weekends and holidays is essential.