Upscale Restaurant Server – Guest Experience Pro

UCF Hotel Venture; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Paid sick days and vacation

Holidays & Bereavement leave

Training & development opportunities

Tuition reimbursement

Pet insurance & pet bereavement

Team member hotel rates & discounts

Complimentary meals for staff

Parking

Community volunteer opportunities

Job summary

Loews New Orleans Hotel in the Warehouse District seeks a Restaurant Server to deliver exceptional table service, anticipate guest needs, and contribute to a warm, memorable dining experience. The role supports guest satisfaction and overall restaurant success with strong customer focus.

Ideal candidates bring hospitality experience, menu knowledge, and a friendly, solutions-oriented mindset. Applicants should be able to work varied shifts and participate in mandatory training.

Qualifications

• Restaurant or hospitality experience required.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40–50 pounds.

Responsibilities

• Greet guests promptly and present menus with confidence.
• Take accurate food and beverage orders, including dietary preferences.
• Serve food and beverages efficiently while ensuring quality and presentation.
• Check back with guests to ensure satisfaction throughout their visit.
• Process payments accurately using POS systems.
• Maintain thorough menu knowledge to offer recommendations.
• Communicate guest needs or special requests to the kitchen or bar.
• Keep tables and surrounding areas clean, tidy, and stocked.
• Assist with opening, closing, and restocking duties; support team members for timely service.
• Address guest concerns professionally and escalate when needed.
• Attend all mandatory training sessions and meetings.

Skills

Service-focused

Strong communication

Guest service

POS systems

Education

High School Diploma or equivalent

Job description

Loews New Orleans Hotel in the Warehouse District seeks a Restaurant Server to deliver exceptional table service, anticipate guest needs, and contribute to a warm, memorable dining experience. The role supports guest satisfaction and overall restaurant success with strong customer focus.

Ideal candidates bring hospitality experience, menu knowledge, and a friendly, solutions-oriented mindset. Applicants should be able to work varied shifts and participate in mandatory training.