PM Server - Poydras & Peters

UCF Hotel Venture; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Paid sick days and vacation

Holidays & Bereavement leave

Training & development opportunities

Tuition reimbursement

Pet insurance & pet bereavement

Team member hotel rates & discounts

Complimentary meals for staff

Parking

Community volunteer opportunities

Job summary

Loews New Orleans Hotel in the Warehouse District seeks a Restaurant Server to deliver exceptional table service, anticipate guest needs, and contribute to a warm, memorable dining experience. The role supports guest satisfaction and overall restaurant success with strong customer focus.

Ideal candidates bring hospitality experience, menu knowledge, and a friendly, solutions-oriented mindset. Applicants should be able to work varied shifts and participate in mandatory training.

Qualifications

• Restaurant or hospitality experience required.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40–50 pounds.

Responsibilities

• Greet guests promptly and present menus with confidence.
• Take accurate food and beverage orders, including dietary preferences.
• Serve food and beverages efficiently while ensuring quality and presentation.
• Check back with guests to ensure satisfaction throughout their visit.
• Process payments accurately using POS systems.
• Maintain thorough menu knowledge to offer recommendations.
• Communicate guest needs or special requests to the kitchen or bar.
• Keep tables and surrounding areas clean, tidy, and stocked.
• Assist with opening, closing, and restocking duties; support team members for timely service.
• Address guest concerns professionally and escalate when needed.
• Attend all mandatory training sessions and meetings.

Skills

Service-focused

Strong communication

Guest service

POS systems

Education

High School Diploma or equivalent

Job description

Loews New Orleans Hotel offers careers in the city's Warehouse District, where culture, comfort and hospitality come together. Team members help create upscale guest experiences in a prime location near the energy, charm and character of the Big Easy.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, retirement benefits
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks and more
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Complimentary parking
• Benefits are subject to eligibility and may vary by position

What We're Looking For

The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant's atmosphere, guest satisfaction, and overall success.

Who You Are

• Service-focused professional with strong communication skills
• Confident in menu knowledge and offering thoughtful recommendations
• Detail-oriented and organized during busy service periods
• Personable, warm, and committed to elevating the guest experience
• Collaborative teammate with a positive, solutions-focused mindset
• Veterans and military spouses are encouraged to apply.

What You Will Do

• Greet guests promptly and present menus with confidence
• Take accurate food and beverage orders, including dietary preferences
• Serve food and beverages efficiently while ensuring quality and presentation
• Check back with guests to ensure satisfaction throughout their visit
• Process payments accurately using POS systems
• Maintain thorough menu knowledge to offer recommendations
• Communicate guest needs or special requests to the kitchen or bar
• Keep tables and surrounding areas clean, tidy, and stocked
• Assist with opening, closing, and restocking dutiesSupport team members to ensure timely and coordinated service
• Address guest concerns professionally and elevate when needed
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include:

Required :

• Previous restaurant or hospitality experience
• Strong guest service and communication skills
• Ability to stand, bend, and lift up to 40-50 pounds as needed

Preferred :

• Experience with POS systems
• High School Diploma or equivalent