Upscale Restaurant Server - Guest Experience

Makeready; Houston (TX); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Medical/dental/vision benefits

Maternity/paternity leave

Pet insurance

401k matching

Employee wellness programs

Student loan repayment program

Job summary

The Greenleigh River Oaks in Houston, opening Fall 2026, is seeking energetic Restaurant Servers who deliver warm hospitality and attentive service. You’ll coordinate with culinary, bar, and support teams to provide memorable dining experiences, maintain standards, and uphold safety and sanitation policies.

As a Makeready team member, you’ll greet guests, take orders, and ensure accurate checks, while building knowledge of menu, wine, and cocktails to confidently recommend options.

Qualifications

• Previous restaurant serving or hospitality experience preferred.
• Excellent communication and interpersonal skills with a strong commitment to guest satisfaction.
• Ability to multitask and remain organized in a fast-paced, high-volume environment.
• Strong attention to detail and commitment to delivering exceptional service.
• Positive, professional, and team-oriented attitude.
• Basic math skills and ability to accurately process guest payments.
• Ability to stand and walk for extended periods and frequently lift and carry trays weighing up to 40 pounds.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Food Handler Certification (or the ability to obtain certification) required; TABC Certification (or the ability to obtain certification) preferred.

Responsibilities

• Greet guests warmly, present menus, and guide them through food and beverage selections with confidence and enthusiasm.
• Take accurate food and beverage orders, enter them into the point-of-sale system, and communicate special requests clearly to the kitchen and bar teams.
• Deliver food and beverages promptly while ensuring accuracy, quality, and proper presentation.
• Monitor guest satisfaction throughout the dining experience, responding promptly to requests and resolving concerns with professionalism.
• Maintain comprehensive knowledge of menu offerings, daily specials, ingredients, wine, beer, cocktails, and other beverages to make informed recommendations.
• Prepare and process guest checks accurately while handling cash, credit card, and other payment transactions according to company procedures.
• Assist with table maintenance by clearing and resetting tables, refilling beverages, and ensuring a clean and inviting dining environment.
• Collaborate with food runners, bartenders, hosts, and culinary team members to ensure efficient and exceptional service.
• Follow all food safety, sanitation, alcohol service, and health regulations.
• Support opening, closing, and side work duties to maintain restaurant readiness and operational excellence.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Cash handling

Physical stamina

Flexible schedule

Job description

The Greenleigh River Oaks in Houston, opening Fall 2026, is seeking energetic Restaurant Servers who deliver warm hospitality and attentive service. You’ll coordinate with culinary, bar, and support teams to provide memorable dining experiences, maintain standards, and uphold safety and sanitation policies.

As a Makeready team member, you’ll greet guests, take orders, and ensure accurate checks, while building knowledge of menu, wine, and cocktails to confidently recommend options.