Upscale Restaurant Manager: Guest Experience Leader

McCormick & Schmick's; Des Plaines (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts

Health benefit plans

Dental & vision

Life insurance

Discretionary bonus

Paid leave

Paid time off

Job summary

McCormick & Schmick's is seeking a Restaurant Manager in Des Plaines, IL to oversee daily operations, develop staff, and ensure exceptional guest experiences in an upscale dining setting.

You will manage front-of-house operations, monitor financial performance, and maintain rigorous standards for service, food quality, and compliance. A strong leadership track record and hands-on approach are required.

Qualifications

• 2+ years of upscale/fine dining restaurant management experience.
• Strong front-of-house knowledge and financial acumen.
• Excellent interpersonal and conflict resolution skills.
• Stable and progressive work history with strong work ethic.

Responsibilities

• Ensure guest satisfaction with a hands-on leadership style.
• Motivate and lead staff to optimize labor and costs.
• Monitor compliance with health, safety, and liquor regulations.
• Ensure accuracy of daily sales, cash handling, and payroll records.

Skills

FOH knowledge

Financial acumen

Interpersonal skills

Conflict resolution

Stable work history

Management experience

Job description

McCormick & Schmick's is seeking a Restaurant Manager in Des Plaines, IL to oversee daily operations, develop staff, and ensure exceptional guest experiences in an upscale dining setting.

You will manage front-of-house operations, monitor financial performance, and maintain rigorous standards for service, food quality, and compliance. A strong leadership track record and hands-on approach are required.