Upscale Fine-Dining Manager - Lead Guest Experience

Mastro's Restaurants; Chicago (IL); On-site; USD 78,000 - 85,000; Full time

Benefits offered by this job

Extensive training program

Career development opportunities

Employee dining discounts

Health benefit plans

Dental & vision coverage

401(k) plan

Paid sick leave

Paid time off

Monthly discretionary bonus potential

Job summary

Mastro’s Restaurants in Chicago is seeking an experienced Restaurant Manager to oversee daily operations, elevate guest experiences, and uphold the brand’s premium service standards in a bustling upscale setting. You will lead and develop a high-performing team, manage financials, and ensure compliance with health, safety, and liquor regulations while delivering consistent wine and dining excellence.

This role offers comprehensive benefits, career growth, and the chance to work with a renowned

Qualifications

• Minimum 2+ years in upscale/fine dining restaurant management.
• Extensive front-of-house knowledge with strong financial acumen.
• Strong interpersonal and conflict-resolution skills.
• Stable, progressive work history with a strong work ethic.

Responsibilities

• Lead daily operations and ensure outstanding guest experiences.
• Motivate and develop staff; manage labor and costs.
• Monitor safety, sanitation, and liquor regulations.
• Ensure accurate daily reports and payroll records.

Skills

Staff leadership

People management

Guest service

Financial acumen

Labor cost control

Job description

Mastro’s Restaurants in Chicago is seeking an experienced Restaurant Manager to oversee daily operations, elevate guest experiences, and uphold the brand’s premium service standards in a bustling upscale setting. You will lead and develop a high-performing team, manage financials, and ensure compliance with health, safety, and liquor regulations while delivering consistent wine and dining excellence.

This role offers comprehensive benefits, career growth, and the chance to work with a renowned