Upscale Restaurant Manager – Guest Experience Bonus

Landry's, Inc.; Columbus (OH); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts on dining

Health benefit plans

Dental, vision, 401(k)

Paid time off

Bonus potential

Job summary

Mastro’s Restaurants in Columbus, OH is seeking a Restaurant Manager to oversee daily operations, lead and develop a high-performing team, and ensure exceptional guest experiences in a premium setting.

You will manage labor and costs, uphold food quality and service standards, drive safety and compliance, and contribute to financial performance while maintaining the brand’s hospitality culture.

Qualifications

• Minimum of 2 years of management experience in a high-volume, full-service restaurant.
• Proven ability to lead, develop, mentor, and motivate a diverse team while fostering accountability and excellence.
• Strong interpersonal and communication skills to engage staff, guests, and partners.

Responsibilities

• Guest Experience Leadership: Deliver exceptional guest experiences with a hospitality-focused mindset.
• Team Development & Performance: Recruit, train, coach, and motivate teammates for operational excellence.
• Operational Excellence: Ensure consistent execution of standards, policies, and procedures while driving efficiency.
• Financial Management: Manage labor, food/beverage costs to meet financial objectives and guest satisfaction.
• Safety & Compliance: Uphold safety, sanitation, and regulatory requirements with regular inspections.

Skills

Leadership

Staff development

Budget management

Guest service

Operations management

Tools

POS systems

Restaurant management software

Microsoft Office

Job description

Mastro’s Restaurants in Columbus, OH is seeking a Restaurant Manager to oversee daily operations, lead and develop a high-performing team, and ensure exceptional guest experiences in a premium setting.

You will manage labor and costs, uphold food quality and service standards, drive safety and compliance, and contribute to financial performance while maintaining the brand’s hospitality culture.