Restaurant Manager

Mastro's Steakhouse; Columbus (OH); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts on dining

Health benefit plans

Dental, vision, 401(k)

Paid time off

Bonus potential

Job summary

Mastro’s Restaurants in Columbus, OH is seeking a Restaurant Manager to oversee daily operations, lead and develop a high-performing team, and ensure exceptional guest experiences in a premium setting.

You will manage labor and costs, uphold food quality and service standards, drive safety and compliance, and contribute to financial performance while maintaining the brand’s hospitality culture.

Qualifications

• Minimum of 2 years of management experience in a high-volume, full-service restaurant.
• Proven ability to lead, develop, mentor, and motivate a diverse team while fostering accountability and excellence.
• Strong interpersonal and communication skills to engage staff, guests, and partners.

Responsibilities

• Guest Experience Leadership: Deliver exceptional guest experiences with a hospitality-focused mindset.
• Team Development & Performance: Recruit, train, coach, and motivate teammates for operational excellence.
• Operational Excellence: Ensure consistent execution of standards, policies, and procedures while driving efficiency.
• Financial Management: Manage labor, food/beverage costs to meet financial objectives and guest satisfaction.
• Safety & Compliance: Uphold safety, sanitation, and regulatory requirements with regular inspections.

Skills

Leadership

Staff development

Budget management

Guest service

Operations management

Tools

POS systems

Restaurant management software

Microsoft Office

Job description

Overview

Mastro’s Restaurants are renowned for delivering an upscale steakhouse experience defined by premium USDA Prime steaks, fresh seafood, and a sophisticated yet lively atmosphere. Known for exceptional service, elegant interiors, and live music in select locations, Mastro’s blends classic fine dining with a modern luxury feel.

As a Restaurant Manager you will oversee daily operations, lead and develop staff, ensure exceptional guest experiences, and maintain high standards for service, food quality, and operational performance.

Benefits

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Responsibilities

• Guest Experience Leadership: Lead by example in delivering exceptional guest experiences while fostering a culture of hospitality, accountability, and a “Do Whatever It Takes” mindset
• Team Development & Performance: Recruit, train, coach, and motivate team members to achieve operational excellence, maintain high-performance standards, and support individual growth and development
• Operational Excellence: Ensure consistent execution of company standards, policies, and procedures while driving efficiency, productivity, and outstanding service quality
• Financial Management: Effectively manage labor, food, beverage, and operating costs to achieve financial objectives while maximizing profitability and guest satisfaction
• Safety & Compliance: Maintain the highest standards of safety, sanitation, and regulatory compliance through regular inspections and adherence to all health, safety, alcohol service, and company requirements
• Administrative Oversight: Ensure the accurate and timely completion of key administrative functions, including daily sales reporting, payroll processing, inventory controls, cash handling, and petty cash documentation
• Quality Assurance: Monitor food, beverage, and service quality to ensure all products and experiences consistently meet or exceed brand standards and guest expectations
• Culture & Engagement: Foster a positive, collaborative, and high-performing work environment that promotes teamwork, employee engagement, accountability, and continuous improvement
• Business Results: Drive operational success by analyzing performance metrics, identifying opportunities for improvement, implementing action plans, and delivering strong business results
• Adaptability & Leadership Presence: Respond effectively to changing business needs, operational challenges, and guest concerns while maintaining a visible and supportive leadership presence throughout the operation

Qualifications

• Minimum of 2 years of management experience in a high-volume, full-service restaurant. Equivalent combinations of professional experience and relevant academic achievements may be considered
• Proven ability to lead, develop, mentor, and motivate a diverse team while fostering a culture of accountability, teamwork, and operational excellence
• Strong interpersonal and communication skills with the ability to build relationships, resolve conflicts, and effectively engage employees, guests, and business partners
• Excellent organizational and time-management abilities with strong attention to detail and the capacity to manage multiple priorities in a fast-paced environment
• Experience managing budgets, inventory controls, labor costs, and other key operating expenses to achieve financial objectives
• Strong understanding of restaurant operations, service standards, staffing, scheduling, and profitability drivers
• Current knowledge of food safety, sanitation, and regulatory compliance requirements, with a commitment to maintaining a safe and compliant operating environment
• Demonstrated ability to thrive in a dynamic environment and respond effectively to changing business needs and operational challenges
• Proven track record of career growth, stability, accountability, and a commitment to continuous improvement and excellence
• Genuine passion for hospitality, exceptional guest service, and creating memorable experiences for both guests and team members
• Proficient in restaurant management systems, point-of-sale systems, Microsoft Office applications, and other business-related technology platforms

EOE

Pay Range

USD $75,000.00 - USD $80,000.00 /Yr.