Upscale Restaurant Host & Team Leader

Hyatt Hotels Corporation; Houston (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Restaurant Host at Thompson Houston Hotel to deliver warm welcomes and smooth seating for guests. The role focuses on creating a positive first impression, guiding guests through seating, and sharing menu knowledge in a fast-paced, Forbes-standard environment.

The ideal candidate will lead by example, train team members, and ensure guest satisfaction while maintaining high service standards across all dining areas.

Qualifications

• Experience in restaurant hosting or guest services.
• Ability to manage seating and waitlists in a fast-paced setting.
• Strong communication and guest relations skills.

Responsibilities

• Welcome guests warmly and set the tone for their dining experience.
• Manage table assignments and seating flow to optimize service.
• Provide menu recommendations and knowledge of offerings.
• Be the final point of contact for guests and ensure satisfaction.
• Lead and train other hosts/hostesses to meet service standards.
• Coordinate with restaurant management to implement seating strategies.

Skills

Guest service

Table management

Menu knowledge

Team leadership

Communication

Education

Food Handler Certification

TABC certification

Tools

POS system

Job description

Hyatt Hotels Corporation is seeking a Restaurant Host at Thompson Houston Hotel to deliver warm welcomes and smooth seating for guests. The role focuses on creating a positive first impression, guiding guests through seating, and sharing menu knowledge in a fast-paced, Forbes-standard environment.

The ideal candidate will lead by example, train team members, and ensure guest satisfaction while maintaining high service standards across all dining areas.