Guest Experience Host: Warm Welcomes & Seamless Seating

IHG Hotels & Resorts; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Room discount

Medical/dental/vision insurance

401(k)

Paid time off

Job summary

IHG Hotels & Resorts is seeking a friendly host/hostess for the Houston area. You will greet guests, seat them promptly, and handle payment processing with accuracy. The role emphasizes teamwork and delivering a memorable dining experience in a fast-paced hotel restaurant.

We value cash handling skills, guest-focused service, and clear communication. Evening and weekend shifts are common, with opportunities for growth within the hotel’s food and beverage team.

Qualifications

• Basic reading, writing and math skills with cash handling experience.
• Availability to work nights, weekends and holidays.
• Front-of-house hospitality basics are preferred.

Responsibilities

• Receive payments and process transactions; balance cash drawer at close.
• Greet and seat guests, ensuring an even workload among servers.
• Promote a positive guest experience with attentive service.
• Handle take-out and room-service orders when required and assist with opening tasks.

Skills

Cash handling

Food service

Guest service

Communication

Job description

IHG Hotels & Resorts is seeking a friendly host/hostess for the Houston area. You will greet guests, seat them promptly, and handle payment processing with accuracy. The role emphasizes teamwork and delivering a memorable dining experience in a fast-paced hotel restaurant.

We value cash handling skills, guest-focused service, and clear communication. Evening and weekend shifts are common, with opportunities for growth within the hotel’s food and beverage team.