Upscale Restaurant Host & Guest Experience Lead

Hyatt Hotels Corporation; Houston (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Thompson Houston, managed in part by Hyatt Hotels Corporation, is seeking a Restaurant Host to welcome guests, seat parties, and enhance the dining experience at our new Thompson Houston venue. The role focuses on delivering friendly, efficient service and maintaining Forbes standards in a fast-paced luxury setting.

Ideal candidates will have at least 1 year of supervisory F&B experience, a Texas Food Handler’s Card, and TABC certification, with strong verbal and written communication skills and

Qualifications

• Must have Texas Food Handler’s Card and TABC certification.
• Minimum of 1 year of F&B supervisory experience is preferred.
• Refined verbal and written communication skills.
• Must be able to work in a fast-paced environment.

Responsibilities

• Welcome guests in a warm and friendly manner, setting the tone for their dining experience.
• Manage table assignments and seating to optimize flow and guest satisfaction.
• Provide guests with menu recommendations and detailed knowledge of offerings.
• Lead, train, and support other hosts/hostesses to meet service standards.
• Coordinate with management to implement seating strategies and manage waitlists.
• Address guest concerns promptly and professionally.

Job description

Thompson Houston, managed in part by Hyatt Hotels Corporation, is seeking a Restaurant Host to welcome guests, seat parties, and enhance the dining experience at our new Thompson Houston venue. The role focuses on delivering friendly, efficient service and maintaining Forbes standards in a fast-paced luxury setting.

Ideal candidates will have at least 1 year of supervisory F&B experience, a Texas Food Handler’s Card, and TABC certification, with strong verbal and written communication skills and