Upscale Restaurant GM — Lead Team & Guest Experience

Empowered Hospitality; Minneapolis (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Medical insurance

Dining discounts

Paid time off

Growth opportunities

Job summary

Empowered Hospitality in Minneapolis is partnering with Khaluna, a restaurant led by James Beard-nominated Chef Ann Ahmed, to recruit a General Manager. The GM will direct daily operations, guest experiences, and financial results with a hands-on leadership style.

Requirements include 3+ years in GM roles at upscale, high-volume restaurants, strong leadership and communication skills, and experience with staff development. Salary ranges from $70,000 to $100,000 plus benefits.

Qualifications

• At least 3 years of General Manager experience in an upscale or high-volume full-service restaurant.
• Proven success leading multiple departments and management-level employees.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to thrive in a fast-paced, service-focused environment.
• Self-motivated, proactive, and highly accountable.
• Comfortable making independent decisions and leading with minimal supervision.
• Values providing mentorship and developing future leaders.

Responsibilities

• Oversee all daily restaurant operations, ensuring excellence in service, hospitality, cleanliness, and food quality.
• Lead, coach, and develop front and back-of-house management teams.
• Manage staffing, scheduling, labor, inventory, and operational performance.
• Recruit, hire, train, and retain top hospitality talent.
• Resolve guest concerns while creating memorable dining experiences.
• Ensure compliance with all health, safety, sanitation, and liquor regulations.
• Partner with ownership and the leadership team to achieve operational and financial objectives.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Maintain a visible presence on the floor, supporting both guests and team members as needed.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Staff development

Tools

Toast

OpenTable

HotSchedules

Job description

Empowered Hospitality in Minneapolis is partnering with Khaluna, a restaurant led by James Beard-nominated Chef Ann Ahmed, to recruit a General Manager. The GM will direct daily operations, guest experiences, and financial results with a hands-on leadership style.

Requirements include 3+ years in GM roles at upscale, high-volume restaurants, strong leadership and communication skills, and experience with staff development. Salary ranges from $70,000 to $100,000 plus benefits.