Upscale Resort Server: Fine Dining & Guest Care

Omni Hotels & Resorts; Florida; On-site; USD 24,000 - 42,000; Full time

Job summary

Omni Amelia Island Resort & Spa is hiring a server to deliver genuine care to guests across dining experiences on Amelia Island. You will greet guests, present menus, take orders, and coordinate with the kitchen to meet dietary needs and daily specials.

This role requires familiarity with MICROS, cash handling, wine and cocktail knowledge, and strong English communication. You will work in a fast-paced, high-volume setting with a focus on exceptional guest service.

Qualifications

• Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.
• Must have unexpired Food Handlers and TIPS - or obtain upon hire.
• Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.
• Previous cash handling experience preferred.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
• Must be able to stand and walk for an extended period or for an entire work shift

Responsibilities

• The server will wait on tables promptly, courteously, and serve our guests with genuine care.
• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
• Communicate with the culinary team regarding meal requirements, allergies, dietary needs, and special requests.
• Record transaction in MICROS system at time of order and adhere to cash handling standards.
• Check in with guests to ensure satisfaction with each food course and/or beverage.
• Present accurate checks to guests and process payment.
• Maintain cleanliness of work areas throughout the day.
• Service to guests according to Omni Moments of Service Standards.
• Be pleasant, smile and greet all guests, using surnames when obtained.

Skills

Serving experience

Wine knowledge

Cash handling

MICROS experience

English communication

Team collaboration

Stamina for long shifts

Guest service

Tools

MICROS

Job description

Omni Amelia Island Resort & Spa is hiring a server to deliver genuine care to guests across dining experiences on Amelia Island. You will greet guests, present menus, take orders, and coordinate with the kitchen to meet dietary needs and daily specials.

This role requires familiarity with MICROS, cash handling, wine and cocktail knowledge, and strong English communication. You will work in a fast-paced, high-volume setting with a focus on exceptional guest service.