Upscale Public Area Attendant | Guest Service & Cleaning

Biltmore-Estate; Asheville (NC); Sur place; USD 19 000 - 26 000; Plein temps

Avantages offerts par ce poste

On-site health clinic

Free employee meals for each shift

Estate retail and restaurant discounts

Wellness programs and health fairs

Résumé du poste

Biltmore Estate is seeking a dedicated Public Area Attendant to maintain cleanliness in public spaces across the Inn on Biltmore Estate. You will ensure bathrooms, hallways, pool areas, terraces, and fitness spaces meet luxury standards while delivering outstanding guest service.

The role requires physical stamina, attention to detail, and the ability to operate cleaning equipment safely. Benefits and a dynamic, guest-focused team await.

Qualifications

• Experience in custodial/housekeeping preferred.
• Ability to clean public areas to high standards.
• Must be able to lift 25–50 pounds and endure physical tasks.
• Strong organizational and time management skills.
• Customer service oriented with guest focus.

Responsabilités

• Maintain and clean public areas to Biltmore standards, including bathrooms, hallways, pool area, and fitness center.
• Dust, vacuum, polish furniture, and sanitize bathrooms; clean floors and windows in public areas.
• Properly clean and replenish ash urns, outdoor furniture, and pool supplies; manage trash removal.
• Operate small cleaning equipment safely and follow chemical handling procedures.
• Provide exceptional guest service and assist guests as needed.
• Support deep cleaning projects and upkeep of elevators and staff areas.

Connaissances

Attention to detail

Time management

Guest service orientation

Team collaboration

Physical stamina

Independence

Outils

Cleaning equipment operation

Chemical handling

Ladder safety

Description du poste

Biltmore Estate is seeking a dedicated Public Area Attendant to maintain cleanliness in public spaces across the Inn on Biltmore Estate. You will ensure bathrooms, hallways, pool areas, terraces, and fitness spaces meet luxury standards while delivering outstanding guest service.

The role requires physical stamina, attention to detail, and the ability to operate cleaning equipment safely. Benefits and a dynamic, guest-focused team await.