Upscale Inn Housekeeping Supervisor

Biltmore; Asheville (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

On-site health clinic

Estate discount 40% off retail & dine

Employer subsidized health, life, and:

Paid vacation and holidays

Housing/childcare assistance

Job summary

Biltmore is seeking an Inn Housekeeping Supervisor to oversee daily housekeeping operations and ensure guest rooms and public spaces meet luxury estate standards. The role includes supervising staff, conducting inspections, and assisting in hiring, training, and staff development.

The position is full-time, requires 7am-3:30pm or 1:30-10pm shifts, and weekend/holiday availability. Benefits include on-site health clinic, estate discounts, and comprehensive insurance options.

Qualifications

• Leadership and supervisory capabilities.
• Commitment to guest service excellence.
• Strong communication and teamwork.
• Ability to manage staff performance and training.

Responsibilities

• Directly supervises Housekeeping line staff daily.
• Ensures room cleanliness standards and conducts inspections.
• Oversees cleanliness of hallways, public areas and storage.
• Provides supplies and supports hiring/training of staff.
• Ensures guest requests are fulfilled and coordinates repairs.

Skills

Leadership

Team development

Attention to detail

Customer service

Communication

Education

High school diploma or GED

Additional education or certification preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Biltmore is seeking an Inn Housekeeping Supervisor to oversee daily housekeeping operations and ensure guest rooms and public spaces meet luxury estate standards. The role includes supervising staff, conducting inspections, and assisting in hiring, training, and staff development.

The position is full-time, requires 7am-3:30pm or 1:30-10pm shifts, and weekend/holiday availability. Benefits include on-site health clinic, estate discounts, and comprehensive insurance options.