Upscale Hotel Turndown Attendant

San Manuel Band of Mission Indians; Highland (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

San Manuel Band of Mission Indians seeks a Turndown Attendant Housekeeping to provide turndown and cleaning services for all rooms, ensuring a 5-Star, Forbes-standard guest experience. The role requires careful attention to guest preferences, adherence to safety policies, and teamwork with the Housekeeping department.

As part of a dynamic hospitality team, you will prepare guest rooms for evening stays, maintain amenities, and communicate maintenance needs.

Qualifications

• High School Diploma or GED is required.
• Minimum of two (2) years of Housekeeping experience within an upscale hotel is preferred.
• Must have schedule flexibility to work evenings, weekends, holiday shifts and overtime when needed.

Responsibilities

• Cleans guestrooms, makes beds, replenishes supplies, and provides turndown service.
• Inspects guestrooms daily to meet cleanliness standards and OSHA requirements.
• Motivates and coaches team members, fostering collaboration and development.
• Reports maintenance or guest requests to supervisors as needed.
• Assists with additional duties to support department operations.

Skills

Verbal & written communication

Housekeeping techniques

Issue identification & prioritization

Professional & discreet communication

Education

High School Diploma or GED

Two years housekeeping experience (upscale hotel)

Job description

San Manuel Band of Mission Indians seeks a Turndown Attendant Housekeeping to provide turndown and cleaning services for all rooms, ensuring a 5-Star, Forbes-standard guest experience. The role requires careful attention to guest preferences, adherence to safety policies, and teamwork with the Housekeeping department.

As part of a dynamic hospitality team, you will prepare guest rooms for evening stays, maintain amenities, and communicate maintenance needs.