Upscale Hotel Server – Guest Experience Pro

OTO Development; Fort Walton Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401k with company match

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Job summary

OTO Development is seeking a friendly and energetic server to join our hospitality team at one of our properties in Fort Walton Beach, Florida. You will greet guests, take orders, serve meals and beverages, and help ensure a memorable guest experience.

The role requires multitasking in a fast-paced setting, adherence to sanitation and safety standards, and willingness to work nights and weekends. Training is provided, with competitive pay and benefits, including medical, dental, vision, 401k

Qualifications

• You are a professional, motivated, and driven individual.
• You enjoy working with all types of people from all walks of life.
• You have the ability to multi-task and work in a fast-paced environment.
• You are familiar with taking orders from guests, serving food, clean-up and routine side-work, special event set up/service, and assistance with food preparation.
• You must be able to work nights and weekends.
• You are able stand and be one your feet for long periods of time and can lift and maneuver heavy trays.

Responsibilities

• Adhere to all sanitation, safety, and alcohol service protocol.
• Consistently hold a friendly, relaxing, and courteous demeanor that makes guests feel comfortable to ensure satisfaction.
• Transmit orders to bar and kitchen by recording guests' choices and give knowledgeable recommendations as necessary.
• Keep the kitchen staff informed on times, updates, or any changes that need to be made to guest’s orders.
• Serve orders by picking up and delivering guests' choices from the kitchen/bar and deliver accompaniments and condiments as needed.
• Issue bills & collects payment; including room charges, credit card payments, or cash payments with the correct change returned.
• Assist other servers as needed

Skills

Customer service

Multi-tasking

Communication

Team player

Tools

POS system

Job description

OTO Development is seeking a friendly and energetic server to join our hospitality team at one of our properties in Fort Walton Beach, Florida. You will greet guests, take orders, serve meals and beverages, and help ensure a memorable guest experience.

The role requires multitasking in a fast-paced setting, adherence to sanitation and safety standards, and willingness to work nights and weekends. Training is provided, with competitive pay and benefits, including medical, dental, vision, 401k