Upscale Hotel Server | Guest Experience Pro

Loews Hotels, LLC.; Coral Gables (FL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health & wellness benefits

401(k) company match

Paid sick days, vacation, holidays

Tuition reimbursement

Pet insurance

Team member hotel rates

Job summary

Loews Coral Gables Hotel is seeking a skilled Food Server to join our dining team. You will greet guests, describe menu items, and take orders with accuracy using the POS system. You’ll coordinate course timing, monitor preparation, and deliver food with Loews standards of service.

The ideal candidate brings guest service excellence, basic computer skills, and the ability to stand and lift up to 35 pounds. Flexibility for weekends/holidays is required.

Qualifications

• One+ years experience as a Food Server in a high-volume, upscale hotel or restaurant.
• Thorough knowledge of food terminology, preparation methods and sanitation standards.
• Exceptional guest service skills and a welcoming demeanor.
• Basic computer skills for POS and ordering systems.
• Ability to stand, walk, and lift up to 35 pounds throughout shift.
• Willingness to work flexible schedule including weekends and holidays.

Responsibilities

• Greet guests in a polite, professional manner and suggest menu items.
• Record orders accurately and enter them into the POS system.
• Coordinate timing of course preparation and delivery for smooth service.
• Monitor food preparation and ensure quality presentation for guests.
• Provide attentive service and address guest needs to ensure satisfaction.
• Complete end-of-shift reports and assist with closing duties.

Skills

Guest service

Sanitation knowledge

POS operation

Mobility and stamina

Flexible schedule

Education

High School diploma or equivalent

Job description

Loews Coral Gables Hotel is seeking a skilled Food Server to join our dining team. You will greet guests, describe menu items, and take orders with accuracy using the POS system. You’ll coordinate course timing, monitor preparation, and deliver food with Loews standards of service.

The ideal candidate brings guest service excellence, basic computer skills, and the ability to stand and lift up to 35 pounds. Flexibility for weekends/holidays is required.