Upscale Hotel Server — Guest Experience & Perks

HEI Hotels & Resorts; Dallas (TX); Presencial; USD 21.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary parking

Meals during shifts

Monthly associate celebrations

Descripción de la vacante

Hotel Crescent Court in Dallas Uptown is seeking a friendly server to deliver exceptional guest service in our dining venues. You will greet guests, take orders, input into POS, coordinate with the kitchen, and ensure accurate, timely delivery while upholding beverage-service standards.

Join HEI Hotels & Resorts and enjoy complimentary parking, meals during shifts, and monthly associate celebrations. With a 30M renovation and a legacy of hospitality, this role offers teamwork, growth, and the

Formación

• Maintain a professional appearance and manner at all times.
• Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service ware and menu items.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
• Ability to operate beverage and toast equipment with or without reasonable accommodation.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Ability to operate a keyboard and learn Point of Sale procedures.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

Responsabilidades

• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Operate the Point of Sale procedures to pre-check order and close out the check.
• Present the check to guest promptly.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Conocimientos

Professional appearance

Team player

Food & beverage knowledge

Table settings

Menu knowledge

Tray handling

POS familiarity

Communication skills

Adaptability

Herramientas

Point of Sale (POS)

Descripción del empleo

Hotel Crescent Court in Dallas Uptown is seeking a friendly server to deliver exceptional guest service in our dining venues. You will greet guests, take orders, input into POS, coordinate with the kitchen, and ensure accurate, timely delivery while upholding beverage-service standards.

Join HEI Hotels & Resorts and enjoy complimentary parking, meals during shifts, and monthly associate celebrations. With a 30M renovation and a legacy of hospitality, this role offers teamwork, growth, and the