Guest Experience Server

The Crescent Hotels Group; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Crescent Hotels & Resorts in Dallas, TX is seeking a guest service oriented team member to greet and serve guests according to our standards. The role emphasizes attentive service, accurate order taking, and collaboration with colleagues.

Responsibilities include taking orders, setting up, answering menu questions, operating POS, verifying food quality, and supporting other duties as needed; a professional appearance and strong English communication are essential.

Qualifications

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Must be able to withstand prolonged periods of standing and walking.
• Ability to lift at least 30 lbs.

Responsibilities

• Take and serve guest orders promptly and according to the service manual.
• Do all necessary set-up and side work as assigned.
• Answer any guest questions about the menu.
• Operate the electronic cash register/P.O.S. system (where applicable).
• Check food before serving it to guests to ascertain correct appearance, temperature, and portions.
• Perform any other job-related duties as assigned.

Skills

English communication

Team player

Stamina/physical endurance

Standing/walking

Job description

Crescent Hotels & Resorts in Dallas, TX is seeking a guest service oriented team member to greet and serve guests according to our standards. The role emphasizes attentive service, accurate order taking, and collaboration with colleagues.

Responsibilities include taking orders, setting up, answering menu questions, operating POS, verifying food quality, and supporting other duties as needed; a professional appearance and strong English communication are essential.