Upscale Hotel Security Officer - Guest Safety & Service

Ennismore; Miami Beach, Northern (FL, KY); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Delano, located in Miami Beach, seeks a vigilant Security Officer to safeguard guests and team members. Under supervision, you will patrol interiors and exteriors, monitor alarms and CCTV, respond to emergencies, and document incidents with clear reports.

We value calm, professional conduct, English fluency, and the ability to multitask in a fast-paced hospitality environment. A high school diploma and prior security experience in upscale settings are preferred.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years in a public-facing role, preferably in an upscale lifestyle hotel.
• Proven experience as security officer or guard.
• Knowledge of legal guidelines for area security and public safety.
• Familiarity with report writing.
• Excellent surveillance and observation skills.
• Ability to multitask in a fast-paced environment with high attention to detail.
• Must be able to stand or walk for an eight-hour shift.
• Must be able to read, write, speak and understand English.
• Neat, clean and well-groomed appearance per uniform guidelines.

Responsibilities

• Monitor and patrol assigned areas to provide a safe environment for guests and employees.
• Patrol interior and exterior perimeters and report issues to the Assistant Director of Security.
• Prevent losses by reporting irregularities and restraining trespassers.
• Minimize opportunities for loss, anticipate problems, and respond to disturbances.
• Respond to emergencies and prepare written reports.
• Watch alarm systems or CCTV and operate emergency equipment; provide first aid or CPR.
• Adhere to all service and operating standards; comply with regulations.
• Protect the hotel's assets from theft, assault, fire, and other safety issues.
• Follow procedures for fire prevention, property patrol, traffic control, and investigations.
• Occasionally perform related tasks to provide exceptional guest service.

Skills

Public-facing experience

Surveillance

English proficiency

Multitasking

Teamwork

Attention to detail

Report writing

Customer service demeanor

Physical stamina

Education

High School Diploma or equivalent

Job description

Delano, located in Miami Beach, seeks a vigilant Security Officer to safeguard guests and team members. Under supervision, you will patrol interiors and exteriors, monitor alarms and CCTV, respond to emergencies, and document incidents with clear reports.

We value calm, professional conduct, English fluency, and the ability to multitask in a fast-paced hospitality environment. A high school diploma and prior security experience in upscale settings are preferred.