Hospitality Security Officer — Guest Safety & Service

Delano Miami Beach; Miami Beach (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Delano Miami Beach is seeking a vigilant Security Officer to protect guests and colleagues across the property. You will patrol, monitor premises, respond to incidents, and maintain a high-visibility presence while delivering exceptional guest service.

Requirements include a high school diploma, 1–2 years in a public-facing role, knowledge of security protocols, and strong communication in English. This role emphasizes teamwork, composure under pressure, and adherence to safety guidelines.

Qualifications

• High School Diploma or equivalent.
• 1–2 years in a public contact position.
• Proven experience as security officer or guard.
• Knowledge of legal guidelines for area security and public safety.
• Familiarity with report writing.
• Excellent surveillance and observation skills.
• Must be able to stand or walk an eight-hour shift.

Responsibilities

• Monitor and patrol assigned areas to provide a safe environment for guests and employees.
• Patrol interior and exterior perimeter; report safety issues to the Assistant Director of Security.
• Prevent losses by reporting irregularities and restraining trespassers.
• Respond to emergencies and prepare written reports.
• Watch alarm systems and operate detecting/emergency equipment.
• Provide excellent customer service and maintain compliance with standards.
• Communicate effectively with venue teams and convey clear directions.
• Remain calm and act decisively during emergencies while multitasking.

Skills

Public safety

Surveillance

Report writing

English communication

Customer service

Teamwork

Education

High School Diploma

Job description

Delano Miami Beach is seeking a vigilant Security Officer to protect guests and colleagues across the property. You will patrol, monitor premises, respond to incidents, and maintain a high-visibility presence while delivering exceptional guest service.

Requirements include a high school diploma, 1–2 years in a public-facing role, knowledge of security protocols, and strong communication in English. This role emphasizes teamwork, composure under pressure, and adherence to safety guidelines.