Upscale Host - Welcome Guests & Orchestrate Seatings

Mac Haik Restaurant Group; Houston (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

PTO

On-demand pay

Perkspot

ZayZoon

Job summary

Kirkwood in Houston is seeking friendly, organized Hosts to be the first contact for guests, setting the tone for an exceptional dining experience. You will manage reservations, control the dining flow, and coordinate with FOH/BOH to optimize seating and guest satisfaction.

We offer competitive pay and benefits for full-time employees, including Medical, Dental, Vision, 401(k), PTO, and more, plus growth opportunities and on-demand pay advances through ZayZoon.

Qualifications

• Previous experience in a host or guest-facing hospitality role, preferably in upscale or fine dining.
• Excellent interpersonal, teamwork, and communication skills.
• Must have valid Food Handler and State Alcohol Server Certificates.

Responsibilities

• Warmly greet and welcome guests with a friendly, professional demeanor.
• Manage reservations using SevenRooms and maintain accurate waitlists.
• Coordinate and control the flow of guests through the dining room to ensure a seamless seating process.
• Communicate effectively with FOH and BOH teams to optimize table turns and guest satisfaction.
• Provide accurate wait time estimates and ensure guests are comfortable while waiting.
• Answer the phone promptly and professionally, assisting with inquiries and reservation requests.
• Maintain cleanliness and organization of the host stand, entryway, restrooms, and front-of-house areas.
• Uphold company standards for hospitality and guest service at all times.
• Assist with special guest requests, private dining inquiries, and large party accommodations.
• Be knowledgeable about the menu, specials, and restaurant events to answer guest questions confidently.
• Attend mandatory meetings and complete company-assigned training.
• Maintain uniform standards and demonstrate professionalism in all interactions.
• Adhere to a reliable work schedule and perform duties safely.
• Perform other tasks, including cross-training in different areas, as assigned by management.

Skills

Interpersonal skills

Teamwork

Communication skills

Multitasking

Education

Food Handler Certificate

State Alcohol Server Certificate

Job description

Kirkwood in Houston is seeking friendly, organized Hosts to be the first contact for guests, setting the tone for an exceptional dining experience. You will manage reservations, control the dining flow, and coordinate with FOH/BOH to optimize seating and guest satisfaction.

We offer competitive pay and benefits for full-time employees, including Medical, Dental, Vision, 401(k), PTO, and more, plus growth opportunities and on-demand pay advances through ZayZoon.