Server

Mac Haik Restaurant Group; Houston (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

PTO

ZayZoon on-demand pay advances

Job summary

Kirkwood in Houston is seeking motivated servers to join a new upscale dining concept. You’ll provide warm, attentive service, guide guests through the menu, and work closely with kitchen and bar staff to deliver elegant dining experiences.

Candidates should have serving experience, knowledge of wine and food safety, and be able to work nights, weekends, and some holidays. We offer competitive pay and comprehensive benefits, including medical, dental, vision, 401(k), PTO, and more.

Qualifications

• Previous experience in serving, preferably in upscale or fine dining.
• Strong knowledge of food, wine, and beverage pairing.
• Excellent interpersonal, teamwork, and communication skills.
• Knowledge of food safety and sanitation practices.
• Must be able to work nights, weekends and some holidays.
• Flexible schedule helpful.
• Valid Food Handler Certificate required.
• Valid State Alcohol Server Certificate required.

Responsibilities

• Provide warm, welcoming, and attentive service that reflects the elevated standards of our restaurant.
• Guide guests through the menu, offering detailed knowledge of ingredients, preparation methods, and chef recommendations.
• Take accurate food and beverage orders and input them into the POS system efficiently.
• Collaborate with kitchen and bar staff to ensure timely, precise, and elegant service.
• Monitor guest satisfaction throughout the dining experience and address any concerns promptly and professionally.
• Read and interpret guest cues to tailor the dining experience and adjust service style for the proper atmosphere.
• Maintain a polished, composed presence in a fast-paced environment.
• Follow all steps of service, including table settings, pacing, and check presentation.
• Handle guest concerns professionally and escalate to management when needed.
• Handle guest payments accurately and balance cash at end of shift.
• Ensure cleanliness and order in assigned sections and service areas.
• Adhere to health, safety, and sanitation guidelines.
• Support team members and contribute to a positive workplace culture.

Skills

Teamwork

Food & wine knowledge

Interpersonal skills

Communication skills

Education

Food Handler Certificate

State Alcohol Server Certificate

Job description

At Kirkwood, we believe that exceptional dining experiences begin with exceptional people. As a new upscale dining establishment in the heart of Houston, we're committed to creating an environment where our team feels valued, inspired, and empowered to deliver world-class service and culinary excellence.

Our restaurant is searching for motivated Servers who value teamwork, professionalism, and a positive attitude. If you take pride in delivering outstanding service and working collaboratively, we’d love to meet you.

Why Join Us?

• Be part of a New Restaurant Opening (NRO) in Houston.
• Work with a supportive and passionate team in a welcoming environment.
• Opportunity to grow with a forward-thinking restaurant group.
• Competitive pay and benefits (FT Employees), including Medical, Dental, Vision, 401(k), PTO, and more.
• Growth opportunities – training and development
• Perkspot – corporate perks program
• ZayZoon – On-demand pay advances

What We Are Looking For

• Previous experience in serving, preferably in upscale or fine dining.
• Strong knowledge of food, wine, and beverage pairing
• Excellent interpersonal, teamwork, and communication skills
• Knowledge of food safety and sanitation practices
• Ability to work in a fast-paced environment and multitask effectively
• Must be able to work nights, weekends and some holidays.
• Flexible schedule helpful.
• Valid Food Handler Certificate required.
• Valid State Alcohol Server Certificate required.

What you’ll do

• Provide warm, welcoming, and attentive service that reflects the elevated standards of our restaurant.
• Guide guests through the menu, offering detailed knowledge of ingredients, preparation methods, and chef recommendations.
• Take accurate food and beverage orders and input them into the POS system efficiently.
• Collaborate with kitchen and bar staff to ensure timely, precise, and elegant service.
• Monitor guest satisfaction throughout the dining experience and address any concerns promptly and professionally.
• Read and interpret guest cues, including body language, tone, and pacing. To understand the type of dining experience they’re seeking and adjust service style to create the proper atmosphere.
• Tailor the experience to each guest, creating memorable moments that feel personal, encouraging return visits, and helping cultivate a loyal regular clientele.
• Proactively identify allergy or dietary needs, clearly understand which menu items can be modified, and provide confident, informed recommendations to ensure safety while still delivering an exceptional dining experience.
• Maintain a polished, composed presence in a fast-paced, high-expectation environment.
• Follow all steps of service, including table settings, course pacing, and check presentation.
• Handle guest concerns with professionalism, escalating to management when needed.
• Handle guest payments accurately, including processing credit cards, managing split checks, and handling cash with integrity and accountability.
• Balance and reconcile cash and receipts at the end of each shift as required.
• Ensure cleanliness and order in assigned sections, side stations, and service areas.
• Adhere to all health, safety, and sanitation guidelines.
• Support team members and contribute to a positive, respectful workplace culture.
• Attend mandatory meetings and complete company-assigned training.
• Maintain uniform standards and demonstrate professionalism in all interactions.
• Adhere to a reliable work schedule and perform duties safely.
• Perform other tasks, including cross‑training in different areas, as assigned by management.

Compensation: Competitive salary #total #kirkwoodserver #kirkwood