Upscale Hospitality Security Officer

Delano Miami Beach; Miami Beach (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Delano Miami Beach is seeking a Security Officer responsible for maintaining a safe environment for guests and staff. You will patrol premises, monitor alarms, and respond to emergencies while providing exceptional customer service.

Ideal candidates have 1–2 years in public-facing security roles, a high school diploma, and strong observation and communication skills. The role requires outdoor/indoor shifts and adherence to hospitality standards.

Qualifications

• High School Diploma or equivalent required.
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel.
• Proven experience as security officer or guard.
• Knowledge of legal guidelines for area security and public safety.
• Familiarity with report writing.
• Excellent surveillance and observation skills.
• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast-paced environment and have a high level attention to detail.
• Maintain positive and productive working relationships with other employees and departments.
• Ability to work independently and to partner with others to promote an environment of teamwork.
• Must be able to stand or walk a minimum eight-hour shift.
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
• Must have excellent communication skills and be able to read, write, speak and understand English.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
• All team members must maintain a neat, clean and well-groomed appearance.

Responsibilities

• Monitor and patrol assigned areas to provide a safe environment for guests and employees.
• Patrol the inside and outside perimeter and report potential safety issues.
• Prevent losses by reporting irregularities and restraining trespassers.
• Respond to emergencies and prepare written reports.
• Observe alarm systems and video cameras; operate detecting equipment.
• Provide excellent customer service and adhere to standards.
• Ensure compliance with local, state and federal regulations.
• Protect assets from theft, assault and other safety issues.

Skills

Observation skills

Excellent communication

Multitasking

Customer service mindset

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Job description

Delano Miami Beach is seeking a Security Officer responsible for maintaining a safe environment for guests and staff. You will patrol premises, monitor alarms, and respond to emergencies while providing exceptional customer service.

Ideal candidates have 1–2 years in public-facing security roles, a high school diploma, and strong observation and communication skills. The role requires outdoor/indoor shifts and adherence to hospitality standards.