Upscale Front-of-House Service Manager | Guest Experience Leader

McGuire-Moorman; Menlo Park (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Salary range $85k-$95k

Bonus potential

Paid Time Off

Relocation assistance

Medical, dental, vision, disability, &

Life & pet insurance

Retirement benefits

Parental leave

Job summary

Clark’s Oyster Bar in Menlo Park, part of MML Hospitality, is seeking an experienced Service Manager to lead front-of-house operations and deliver exceptional guest experiences.

You will work closely with the General Manager and culinary leadership to uphold the service culture, coach and develop teams, and ensure adherence to Clark’s standards. This is a full-time role requiring flexibility for evenings and weekends.

Qualifications

• Minimum of two years of progressive management experience in the California restaurant industry; boutique or upscale dining experience preferred.
• English required; Spanish fluency preferred
• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred

Responsibilities

• Lead front-of-house service operations and guest experiences.
• Collaborate with General Manager and culinary leadership to uphold culture and standards.
• Coach and inspire front-of-house teams.
• Ensure adherence to service standards.
• Manage staffing and floor operations.

Skills

Passion for Hospitality

Service Leadership

Operational Excellence

Communication Skills

Problem-Solving

Experience

Language Skills

Education

Education

Bachelor’s degree in Hospitality Management, Business Administration, or related field

Job description

Clark’s Oyster Bar in Menlo Park, part of MML Hospitality, is seeking an experienced Service Manager to lead front-of-house operations and deliver exceptional guest experiences.

You will work closely with the General Manager and culinary leadership to uphold the service culture, coach and develop teams, and ensure adherence to Clark’s standards. This is a full-time role requiring flexibility for evenings and weekends.