Upscale Food & Beverage Supervisor

Auberge Resorts Collection; Northern (KY); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Madeline Hotel & Residences, part of Auberge Collection, seeks a Food & Beverage Supervisor to ensure guest satisfaction through exceptional offerings. You will oversee daily floor operations, maintain menu knowledge, and guide the team to deliver superior service.

The role requires knowledge of wine and spirits, the ability to train staff, and flexibility to work weekends/holidays at the Telluride property, with English proficiency and state requirements to serve alcohol.

Qualifications

• Two years of upscale food service experience preferred.
• Strong knowledge of wine and spirit service.
• Basic computer skills.

Responsibilities

• Act as an ambassador for the hotel's values, fostering teamwork and service excellence.
• Train and mentor staff on training calendars, sequence of service, and menu descriptions.
• Ensure the highest level of guest service in restaurant and bar areas; monitor arrivals/departures and VIPs.
• Oversee daily operations of the Food & Beverage department, maintaining service standards.
• Maintain expert-level knowledge of liquor brands, wines, champagnes, and menu items.
• Ensure staff adherence to schedules and coordinate breaks.
• Lead daily line-ups and communicate with the Director of Outlets.

Skills

Upscale food service

Wine & spirit service

Basic computer skills

English communication

Education

High school diploma

Job description

Madeline Hotel & Residences, part of Auberge Collection, seeks a Food & Beverage Supervisor to ensure guest satisfaction through exceptional offerings. You will oversee daily floor operations, maintain menu knowledge, and guide the team to deliver superior service.

The role requires knowledge of wine and spirits, the ability to train staff, and flexibility to work weekends/holidays at the Telluride property, with English proficiency and state requirements to serve alcohol.