Upscale Floor Manager: Guest Experience & P&L Lead

The Indigo Road; Alys Beach (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay and PTO after 90 days

Health insurance coverage

401K with 50% match on first 6%

Housing loan program

Employee discounts at 15 concepts and

4 weeks PTO for maternity/paternity

Job summary

The Indigo Road Hospitality Group (IRHG) is seeking a Floor Manager for its upscale restaurant operation in Florida. The role requires 3+ years of leadership in high-volume, food-focused venues and a passion for local ingredients, community engagement, and delivering memorable dining experiences.

You will oversee service quality, staff development, and finance-related objectives, while promoting Indigo Road's Internal Hospitality culture across FOH/BOH. Competitive benefits are offered.

Qualifications

• Set the tone for guest experience by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness.
• Oversee, maintain, and manage food, drink, and service quality and dining experience, specifically focusing on fresh seafood and raw bar offerings.
• Assess, implement, and manage service standards by ensuring consistency across operational procedures.
• Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Create and carry out strategic business objectives that mitigate risk and maximize profit across recruitment, finance, legal, and restaurant operations (FOH/BOH).
• Create weekly schedules, control labor, and support ordering/inventory, with a keen eye on the seasonality and freshness of food.
• Partner with FOH and BOH to ensure a positive and collaborative environment.
• Lead by example and set the tone for health, safety, and cleanliness throughout the property.

Responsibilities

• Oversee high-volume upscale restaurant operations and staff development.
• Promote a positive guest experience and resolve issues to meet P&L goals.

Job description

The Indigo Road Hospitality Group (IRHG) is seeking a Floor Manager for its upscale restaurant operation in Florida. The role requires 3+ years of leadership in high-volume, food-focused venues and a passion for local ingredients, community engagement, and delivering memorable dining experiences.

You will oversee service quality, staff development, and finance-related objectives, while promoting Indigo Road's Internal Hospitality culture across FOH/BOH. Competitive benefits are offered.