Upscale F&B Supervisor - Service, Training & Operations Lead

Loews Hotels; Virginia (MN); On-site; USD 40,000 - 56,000; Full time

Job summary

Live! By Loews-Arlington, TX is seeking a capable supervisor to oversee restaurant service operations, ensuring cleanliness, correct SOP adherence, and efficient staff coordination. You will monitor guest service signals and assist leaders with side duty completion.

Proficient use of Microsoft Office and strong organizational abilities are essential to manage daily events, inventory, and communications with managers during shifts.

Qualifications

• High school diploma required.
• Excellent communication skills, written and verbal.
• Food & Beverage knowledge.
• Strong organizational skills.
• Able to make decisions on imperfect information.
• Knowledge of Microsoft Office preferred.

Responsibilities

• Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies.
• Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards.
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist Team Leader to establish and monitor side work duty completion.
• Maintain bank to SOP, keep it balanced and secure at all times.
• Read daily communication sheets from previous shift and prepare one for the following shift.
• Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.).
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Assist Team Leader in conducting menu classes and taste panels.
• Assist Team Leader in conducting month end inventory count and recording.
• Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins.
• Reports unsafe working conditions.
• Ensure proper handling of guest checks and cash transactions.
• Intercedes and/or fills in for Team Members should need occur.
• Proficient in Excel, Word and Power Point.
• Excellent organizational skills.

Skills

Communication skills

Organizational skills

Decision-making

Education

High school diploma

Tools

Excel

Word

PowerPoint

Job description

Live! By Loews-Arlington, TX is seeking a capable supervisor to oversee restaurant service operations, ensuring cleanliness, correct SOP adherence, and efficient staff coordination. You will monitor guest service signals and assist leaders with side duty completion.

Proficient use of Microsoft Office and strong organizational abilities are essential to manage daily events, inventory, and communications with managers during shifts.