Upscale Dining Server | Luxury Resort & Casino

Fontainbleau; Las Vegas (NV); Ibrido; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Fontainebleau Las Vegas is seeking a polished Food Server to deliver exceptional dining experiences in our luxury resort. You will greet guests, present menus, answer questions about ingredients and wine, and coordinate with the kitchen and bar teams to ensure timely service.

You should be able to stand for long shifts, handle multiple tables, and maintain a high standard of appearance and hospitality. A high school diploma and previous upscale-service experience are preferred, with familiarity

Competenze

• High school diploma or equivalent
• Experience as a server in an upscale restaurant or luxury hospitality setting is preferred
• Knowledge of wine and beverage service
• Excellent communication and interpersonal skills, with a friendly and engaging demeanor
• Strong attention to detail, time management, and multitasking abilities in a fast-paced environment
• Professional appearance and grooming standards in line with the resort's image
• Basic math skills for accurate order taking and billing
• Familiarity with point-of-sale (POS) systems is a plus
• Exceptional interpersonal skills and a genuine passion for providing top-notch customer service
• Present a polished and well-groomed appearance, adhering to the restaurant's dress code and service standards
• Ability to thrive in a fast-paced environment, handling multiple tasks and guest interactions during busy periods
• Capable of standing for extended periods and lifting trays with food and beverages
• Familiarity with food safety regulations and best practices to ensure a safe dining environment
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

Mansioni

• Welcome guests with a warm and professional demeanor, escort them to their tables, and create a positive first impression
• Provide attentive and personalized service, taking orders accurately and efficiently, and responding promptly to guest requests and inquiries
• Demonstrate an in-depth understanding of the menu, including ingredients, preparation methods, and daily specials, to assist guests in making informed choices
• Offer recommendations for beverages, appetizers, main courses, and desserts to enhance the dining experience
• Collaborate with the kitchen staff to ensure timely preparation and delivery of meals to guests, maintaining appropriate pacing for an enjoyable dining experience
• Communicate any special requests, allergies, or dietary restrictions to the kitchen team
• Present a diverse range of beverages, including alcoholic and non-alcoholic options, with an emphasis on quality and presentation
• Adhere to responsible alcohol service guidelines and verify the legal drinking age of guests when serving alcoholic beverages
• Maintain cleanliness and organization of tables, chairs, and dining areas, promptly clearing empty dishes, glassware, and utensils
• Set tables with appropriate silverware, glassware, and linens according to established standards
• Regularly check with guests to ensure their satisfaction with the food and service, addressing any concerns or requests promptly and professionally
• Resolve any guest issues or complaints effectively, escalating matters when necessary
• Present bills accurately and professionally to guests, handle payment transactions securely, and provide excellent customer service during the payment process
• Work in harmony with kitchen staff, bartenders, and fellow servers to ensure seamless service and a cohesive dining experience
• Assist colleagues during peak times and support team members as needed
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Conoscenze

Excellent communication andinterperson

Knowledge of wine and beverage service

Familiarity with POS systems

Professional appearance and grooming

Ability to stand for extended periods

Formazione

High school diploma or equivalent

Strumenti

POS systems

Descrizione del lavoro

Fontainebleau Las Vegas is seeking a polished Food Server to deliver exceptional dining experiences in our luxury resort. You will greet guests, present menus, answer questions about ingredients and wine, and coordinate with the kitchen and bar teams to ensure timely service.

You should be able to stand for long shifts, handle multiple tables, and maintain a high standard of appearance and hospitality. A high school diploma and previous upscale-service experience are preferred, with familiarity