Guest-Experience Server | Growth & Service Excellence

Western Refining Inc.; El Paso, Northern (TX, KY); Hybrid; USD 23,000 - 38,000; Full time

Job summary

Kress Food Hall in El Paso is seeking a Server to join the Kress Sports Bar team. The role focuses on warm, attentive service, guest engagement, and accurate order handling from arrival to departure.

Responsibilities include greeting guests, presenting menus, taking orders, coordinating with kitchen and bar teams, and ensuring a clean, efficient service flow after every shift. Certifications and flexibility are required for varied hours.

Qualifications

• Food Handler certification required
• Alcohol-service certification required when applicable by law or policy
• Previous restaurant, bar, hospitality, or customer service experience preferred
• Knowledge of guest service standards, table maintenance, and cash handling preferred
• Ability to operate a computerized register system and calculate change

Responsibilities

• Greet guests promptly and create a welcoming atmosphere
• Provide attentive, accurate service and explain menu items
• Take and enter orders, coordinate with kitchen and bar
• Deliver food and beverages with proper presentation
• Process payments and handle cash/card transactions following procedures
• Maintain clean service areas and support guest satisfaction

Skills

English communication

Guest service

Multitasking

Team communication

Education

Food Handler certification

Alcohol-service certification

Tools

POS systems

Job description

Kress Food Hall in El Paso is seeking a Server to join the Kress Sports Bar team. The role focuses on warm, attentive service, guest engagement, and accurate order handling from arrival to departure.

Responsibilities include greeting guests, presenting menus, taking orders, coordinating with kitchen and bar teams, and ensuring a clean, efficient service flow after every shift. Certifications and flexibility are required for varied hours.