Upscale Dining Server & Guest Experience Specialist

Lutheran Senior Services; Allentown (Lehigh County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off (PTO)

Retirement savings with employer match

Education financial assistance

Employee Assistance Program (EAP)

Wellness benefits

Pay advances (PayActiv)

Caregiver support (TCARE)

Leaves of absence

Job summary

Lutheran Senior Services is seeking an experienced dining server to join our team in providing upscale dining experiences for residents and guests. The role emphasizes accuracy in order taking, knowledge of the menu, and maintaining spotless dining areas.

The position requires 1–3 years in fine dining or country club settings, strong communication with colleagues, and a commitment to safety and guest satisfaction. Benefi ts and PTO are included in the compensation package.

Qualifications

• Minimum 1 year (preferably 2–3) waiting in a fine dining or country club venue.
• Ability to read, understand and follow recipe instructions, diet orders, and resident preference cards.
• Willingness to perform routine tasks with interruptions and maintain professionalism.

Responsibilities

• Provide exceptional customer service reflecting an upscale dining experience.
• Take and serve food/beverage orders promptly and accurately.
• Greet guests politely and handle dissatisfied guests appropriately.

Skills

Fine dining experience

Customer service

Allergen knowledge

Team communication

Food safety

Job description

Lutheran Senior Services is seeking an experienced dining server to join our team in providing upscale dining experiences for residents and guests. The role emphasizes accuracy in order taking, knowledge of the menu, and maintaining spotless dining areas.

The position requires 1–3 years in fine dining or country club settings, strong communication with colleagues, and a commitment to safety and guest satisfaction. Benefi ts and PTO are included in the compensation package.