Upscale Dining Host & Reservations Coordinator

TheStratHotel; United States; On-site; USD 19,000 - 29,000; Full time

Job summary

Stratosphere Gaming, LLC is seeking a Specialty Room Host to support daily dining operations in an upscale setting. You will greet and seat guests, manage reservations, and maintain a welcoming host stand while following service standards to drive guest satisfaction.

The role emphasizes timely guest service, accurate reservation management, and collaboration with servers and team members in a fast-paced environment.

Qualifications

• 6 months of experience in a full-service dining venue preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.

Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture.
• Greet and seat guests promptly, while communicating server assignments and handling special requests or VIP arrivals.
• Manage reservations through OpenTable, updating availability and ensuring accuracy in bookings.
• Monitor guest needs throughout service and respond in a professional and friendly manner.
• Maintain cleanliness and organization of the host stand and surrounding areas, ensuring appropriate supply levels for the station.
• Answer telephone calls promptly and courteously, providing accurate information.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards.
• Perform other duties as assigned.

Skills

Strong communication

Teamwork

Guest service

Follow instructions

Safety-conscious

Education

High school diploma

Tools

OpenTable

Job description

Stratosphere Gaming, LLC is seeking a Specialty Room Host to support daily dining operations in an upscale setting. You will greet and seat guests, manage reservations, and maintain a welcoming host stand while following service standards to drive guest satisfaction.

The role emphasizes timely guest service, accurate reservation management, and collaboration with servers and team members in a fast-paced environment.