Upscale Dining Host & Guest Experience Specialist

Grand Galvez; Galveston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

The Monarch Restaurant at Grand Galvez is seeking a polished Upscale Dining Hostess to create an exceptional first and last impression for every guest. This on-site role requires confidence, attention to detail, and a highly organized approach to deliver a refined dining experience.

The ideal candidate will warmly welcome guests, manage reservations, and coordinate seating with the service team, ensuring seamless flow and VIP handling in a refined environment.

Qualifications

• Experience in high-end dining is preferred.
• Strong customer-service mindset and polished presence.
• Excellent communication and coordination skills.

Responsibilities

• Warmly welcome guests and greet with a professional demeanor.
• Manage reservation and seating systems accurately (OpenTable).
• Escort guests to tables and coordinate seating with servers.
• Communicate wait times and reservation details clearly.
• Answer calls and assist guests with inquiries and bookings.
• Maintain a clean, organized, and welcoming host stand.
• Collaborate with the service team to manage large parties and VIP guests.

Job description

The Monarch Restaurant at Grand Galvez is seeking a polished Upscale Dining Hostess to create an exceptional first and last impression for every guest. This on-site role requires confidence, attention to detail, and a highly organized approach to deliver a refined dining experience.

The ideal candidate will warmly welcome guests, manage reservations, and coordinate seating with the service team, ensuring seamless flow and VIP handling in a refined environment.