Upscale Cocktail Server — Guest Experience Pro

Live! Casino & Hotel Maryland; Bossier City (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Live! Casino & Hotel Maryland in Bossier City is seeking a Cocktail Server to greet guests and serve beverages with prompt, courteous service. You will guide guests through the menu, upsell items, and ensure a compliant gaming environment.

The role requires staying aware of safety and service standards, processing orders through the POS, and maintaining clean, professional work areas during night and weekend shifts.

Qualifications

• High school diploma or equivalent.
• Must be 21 years of age or older.
• Must obtain a Bossier City ABO card.
• Exposure to an alcohol and smoking environment.
• Must secure licensure as required by Louisiana Gaming Control Board or Live’s standards.

Responsibilities

• Greet guests and provide prompt, accurate and courteous service.
• Be well-versed in concept products and menu items to guide the guest experience.
• Alert management to any service or safety issues.
• Handle ordering through register and provide receipts for beverages.
• Manage cash handling procedures and variance policies.
• Carry a tray and replenish drinks as requested.
• Maintain cleanliness of work and guest areas at all times.
• Comply with all liquor regulations and gaming regulations; perform additional duties as assigned.

Skills

Communication

Physical stamina

Flexible schedule

Responsible Gaming

POS knowledge

Work in smoke

Dress code adherence

Education

High school diploma

Tools

POS system

Job description

Live! Casino & Hotel Maryland in Bossier City is seeking a Cocktail Server to greet guests and serve beverages with prompt, courteous service. You will guide guests through the menu, upsell items, and ensure a compliant gaming environment.

The role requires staying aware of safety and service standards, processing orders through the POS, and maintaining clean, professional work areas during night and weekend shifts.