Craft Cocktail Server – Guest Experience Pro

Atlas Restaurant Group; Baltimore (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

401k Contribution

Life and AD&D Insurance

Learning and Development Programs

Mobility and Advancement Opportunities

Pet Insurance

Atlas property discount

Job summary

Atlas Restaurant Group is seeking a Cocktail Server in Maryland to deliver exceptional guest experiences and promote menu items, including craft cocktails. The role emphasizes hospitality, clean workstations, and teamwork in a fast-paced environment.

Responsibilities include answering questions, taking and relaying orders, maintaining knowledge of wine and drinks, and ensuring accurate transactions. Stateside, the role requires flexibility across nights, weekends, and holidays.

Qualifications

• Must work efficiently under pressure in a fast-paced environment.
• Strong organizational skills and ability to multitask.
• Basic understanding of cleanliness and sanitation standards.
• Excellent customer service skills with a polite, attentive demeanor.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Able to work in a team-serving environment.
• May require a food handler's certification, depending on local regulations.

Responsibilities

• Answer questions about the menu, sell food and drinks, and communicate orders with the kitchen.
• Stay guest-focused to ensure an excellent guest experience.
• Possess strong knowledge of food, beverages, and cocktails.
• Keep stations clean, organized, and stocked; perform cleaning duties.
• Handle cash, credit, and debit transactions and give correct change.
• Assess customers’ needs and preferences to make recommendations.

Skills

Multitasking

Organizational skills

Sanitation standards

Customer service

Flexibility

Team player

Food handler

Education

High School Diploma

Tools

Toast POS

Restaurant365

Job description

Atlas Restaurant Group is seeking a Cocktail Server in Maryland to deliver exceptional guest experiences and promote menu items, including craft cocktails. The role emphasizes hospitality, clean workstations, and teamwork in a fast-paced environment.

Responsibilities include answering questions, taking and relaying orders, maintaining knowledge of wine and drinks, and ensuring accurate transactions. Stateside, the role requires flexibility across nights, weekends, and holidays.