Upscale Banquet Server - Flexible Shifts + Tips

The Umstead Hotel and Spa; Cary (AR); On-site; USD 8,500 - 12,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

The Umstead Hotel and Spa in Cary, NC is seeking a banquet server to deliver exceptional guest service across upscale events. The role requires knowledge of food & beverage items, setup assistance, and timely service for each function.

Pay starts at 7.50 USD per hour plus a portion of the banquet service charge. Candidates should be able to stand for long periods, lift up to 20 lbs, and work flexible shifts including nights, weekends, and holidays.

Qualifications

• High School education or equivalent required.
• 1–2 years banquet or restaurant server experience in an upscale venue.
• Must be able to work a flexible shift including nights, weekends and holidays.
• Must be able to stand/walk for 8 hours and lift up to 20 lbs.
• Able to bend, kneel, push and pull during shifts.
• Effective reading, writing and spoken English communication.

Responsibilities

• Report to work on time, neat, and in clean uniform.
• Serve guests with pre-determined menu selections and assist in setup.
• Maintain knowledge of menu items, origins, tastes, and preparation.
• Relay guest orders to the kitchen accurately and promptly.
• Transport items to tables and ensure guest satisfaction.
• Set up and break down buffets and beverage stations per event orders.
• Anticipate guest needs and respond to concerns promptly.
• Maintain back-of-house cleanliness and safety; comply with hotel standards.
• Collaborate professionally with colleagues and supervisors.

Skills

Guest service

Communication

English proficiency

Education

High School education or equivalent

Job description

The Umstead Hotel and Spa in Cary, NC is seeking a banquet server to deliver exceptional guest service across upscale events. The role requires knowledge of food & beverage items, setup assistance, and timely service for each function.

Pay starts at 7.50 USD per hour plus a portion of the banquet service charge. Candidates should be able to stand for long periods, lift up to 20 lbs, and work flexible shifts including nights, weekends, and holidays.