UPS Field Service Technician

ZipRecruiter; Denver (CO); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in Critical Power Solutions seeks a UPS Field Service Technician in Denver, CO. This role involves commissioning, maintaining, and providing emergency support on power electronics at customer sites. Candidates should have extensive knowledge of UPS systems and excellent customer service skills. The position is home-based with regional travel expected.

Benefits

Medical insurance

401(k) plan

Qualifications

• 3-5+ years of experience with UPS and related equipment.
• Ability to work independently and provide high-quality customer service.
• Knowledge of equipment manufacturer's specifications.

Responsibilities

• Perform commissioning design reviews and oversee on-site testing.
• Engage in preventive maintenance and emergency response.
• Discuss maintenance or operational problems with technical support.

Skills

Troubleshooting

Customer Service

Communication

Education

Technical degree

Tools

Hand tools

Test equipment

Job description

UPS Field Service Technician – Denver, CO

This job opportunity is with a market leader in Critical Power Solutions and Services in the nation. It offers a career-growth-oriented role with exciting projects involving leading-edge technology and innovation, as well as competitive salaries and benefits. The company provides data center power solutions tailored to the requirements of mission-critical facilities, including Third Party Purchases, Installs, Corrective and Preventive Maintenance of Mission Critical Power Equipment such as Switchgear, Batteries, UPS, and Generator Maintenance & Repair Services, Turnkey Electrical Solutions, DC Plant Services, and Battery Services. They ensure reliability and uptime for mission-critical facilities for many of the world's largest organizations and government facilities, including Enterprise Data Centers, Colocation Providers, and Hyperscale Companies.

A fully competent UPS Field Technician applies extensive and diverse knowledge of UPS start-up, testing, and operations. The technician is responsible for commissioning, maintaining, and providing emergency support on power electronics at customer sites within their regional coverage area.

Responsibilities:

1. Perform commissioning design reviews, prepare testing procedures and reports, and oversee on-site testing.
2. Engage in preventive maintenance, emergency response, equipment start-up, and field modifications. Occasionally train at the company's headquarters on testing equipment or rebuilding older systems.
3. Discuss maintenance or operational problems with technical support.
4. Participate in developing Methods of Procedures (MOPs).
5. Consult with supervisors on unusual problems and developments.
6. This position is home-based.

Qualifications:

• Preferably 3-5+ years of experience, with the ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc.
• Proficient in using hand tools and test equipment.
• Excellent verbal and written communication skills, along with strong customer relations skills.
• Ability to provide high-quality customer service.
• Ability to complete Field Service Reports promptly.
• Knowledge of equipment manufacturer's specifications.
• Ability to work independently and resourcefully with good initiative.
• Physical ability to perform repeated bending and lifting of up to 100 lbs during procedures.
• Proactive in providing recommendations to clients.
• Willingness to work nights and weekends as needed and be on call.
• Knowledge of general computer hardware and software applications.
• Previous 3rd Party UPS experience is a plus.
• UPS OEM factory training or field experience with brands like Emerson, Liebert, Vertiv, APC, MGE, Schneider, Eaton, Powerware, or PDI is required.
• Technical degree from institutions like DeVry or Lincoln Tech is a plus.
• Military experience in electrical/mechanical roles is highly advantageous.
• Clean driving record.
• Regional travel is typical, with potential for national travel in emergencies.

Submittal Instructions:

Please apply directly via the links below or send your resume to: [e-mail]

For questions, call 973-895-5200 and ask for Iggy. You can also view other openings at https://www.pkaza.com/jobs/.

If this role isn't suitable, please share this opportunity. WE PAY FOR REFERRALS!

Company offers competitive salaries and benefits, including medical insurance and a 401(k) plan.

EOE/AA Employer M/F/D/V

Pkaza LLC is a third-party employment firm. All fees are paid by the employer, not the candidate.