Field Service Technician

ABB; Denver (CO); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dedicated Field Service Technician to join their team in Denver. In this role, you will be responsible for delivering exceptional customer service and executing service work to meet quality and safety standards. You will have the opportunity to work closely with customers, identifying operational improvements and addressing technical issues. This position offers the chance to contribute to innovative solutions in the electrification sector, all while working in a supportive and diverse environment. If you have a passion for technology and customer service, this role is perfect for you.

Qualifications

• 2 years of technical/electrical schooling preferred.
• Experience with 3-phase power distribution equipment.

Responsibilities

• Execute service work according to ABB quality and safety guidelines.
• Diagnose technical issues and perform field service tasks.

Skills

Technical/Electrical Knowledge

Customer Service

Problem Solving

Communication Skills

3-Phase Power Distribution

Education

Technical/Electrical Schooling

Military Experience

Job description

Join to apply for the Field Service Technician role at ABB.

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Join to apply for the Field Service Technician role at ABB.

Field Service Technician

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

This position reports to

Support Services Specialist

Your role and responsibilities

In this role, you will execute service work according to work instructions, ABB quality and safety guidelines, and customer expectations. You will deliver quality customer service, plan and execute service work, and communicate effectively to ensure customer retention.

The work model is: Remote.

This role contributes to the Electrification Smart Power division in the Western Region.

You will be mainly accountable for:

• Working with customers on-site to identify opportunities for operational improvements and pain point elimination.
• Performing field service tasks, diagnosing technical issues, and analyzing problems remotely or on-site within your certified service categories and products.
• Preparing material lists and ensuring availability and quality of all materials, parts, and equipment needed.
• Acting as a trainer for field service associates and customers when needed.

Qualifications for the role

• 2 years of technical/electrical schooling preferred and/or relevant military experience.
• Willingness to travel.
• Experience with 3-phase (208/480VAC) power distribution equipment (UPS, PDU, STS, Panelboards, etc.) or similar military/field service experience.
• Work authorization to work for ABB in the US is required.

More about us

We value diversity. Apply today and learn about our global solutions at www.abb.com. #MyABBStory

We look forward to your application. For more about ABB, visit www.abb.com.

ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer promoting diversity. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave, or veteran status. For EEO rights information, visit:

• https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
• https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf

Applicants may request to review the Affirmative Action Plan at ABB facilities by contacting HR at 1-888-694-7762. Protected veterans and individuals with disabilities can request accommodations by calling the same number or emailing [e-mail]. Resumes and applications are not accepted via these channels.