UPG Counter Sales Associate

Home Comfort Group; Madison (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Home Comfort Group in Madison, WI seeks a friendly UPG Counter Sales Associate to join our team. You will be the face of the company, delivering exceptional customer service while processing sales and sharing product expertise at the counter.

In a fast-paced counter environment, you will manage customer interactions with efficiency, maintain organized displays, support the sales team, handle payments, and ensure the counter area stays clean and stocked throughout the shift.

Qualifications

• Proven customer service experience in a retail or counter sales environment.
• Proficiency with point-of-sale (POS) systems and basic computer skills
• Strong mathematical abilities
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively in a busy environment
• Attention to detail and accuracy in transaction processing

Responsibilities

• Process customer transactions accurately using POS systems and maintain workflow.
• Provide knowledgeable product recommendations at the counter.
• Handle card payments and other payment methods with accuracy.
• Maintain organized inventory displays and assist with stock management.
• Answer customer inquiries professionally and resolve concerns.
• Build positive customer relationships through friendly interactions.
• Support the sales team by identifying customer needs and suggesting products.
• Ensure counter area remains clean, organized, and well-stocked.
• Follow company policies and procedures consistently.
• Collaborate with colleagues to support a team environment.

Skills

Customer service

POS proficiency

Mathematics

Communication

Time management

Attention to detail

Tools

POS software

Job description

Wholesale Company owned Distribution of HVAC Products

Job Description

We're looking for a friendly and professional UPG Counter Sales Associate to join our team in Madison WI, United States. In this role, you will be the face of our organization, delivering exceptional customer service while processing sales transactions and providing product expertise to our valued customers. You will work in a fast-paced counter environment, managing customer interactions with efficiency and professionalism while maintaining a supportive and welcoming atmosphere.

• Process customer transactions accurately using point-of-sale (POS) systems while maintaining efficient workflow
• Provide knowledgeable product recommendations and assistance to customers at the counter
• Handlecard payments, and other payment methods with accuracy and attention to detail
• Maintain organized inventory displays and assist with stock management as needed
• Answer customer inquiries professionally and resolve concerns with a customer-focused approach
• Build positive customer relationships through friendly and courteous interactions
• Support the sales team by identifying customer needs and suggesting relevant products
• Ensure the counter area remains clean, organized, and well-stocked throughout the shift
• Follow company policies and procedures consistently
• Contribute to a collaborative team environment by supporting colleagues when needed

Qualifications

• Proven customer service experience in a retail or counter sales environment
• Proficiency with point-of-sale (POS) systems and basic computer skills
• Strong mathematical abilities
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively in a busy environment
• Attention to detail and accuracy in transaction processing