UPG Counter Sales Associate

Bosch Group; Madison (WI); On-site; USD 19,000 - 26,000; Full time

Job summary

Bosch Group is seeking a friendly Counter Sales Associate in Madison, WI to deliver excellent customer service, process sales, and share product expertise at the counter. You will handle transactions, maintain displays, and support the sales team in a fast-paced environment.

The role emphasizes accuracy, communication, and a customer-focused approach, with opportunities to work closely with colleagues and maintain organized counter operations.

Qualifications

• Proven customer service experience in retail or counter sales.
• Pos systems proficiency and basic computer skills.
• Strong mathematical abilities.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time in a busy environment.
• Attention to detail and accuracy in transactions.
• Professional and friendly demeanor.
• Ability to perform physical tasks as required.
• Preferred: prior sales experience or product knowledge.
• Preferred: bilingual capabilities.
• Preferred: experience with inventory management systems.

Responsibilities

• Process customer transactions accurately using POS at the counter.
• Provide knowledgeable product recommendations to customers.
• Handle card payments and other methods with accuracy.
• Maintain organized displays and assist with stock management.
• Answer inquiries professionally and resolve concerns.
• Build positive relationships through friendly interactions.
• Support sales team by identifying needs and suggesting products.
• Ensure counter area stays clean, organized, and stocked.
• Adhere to company policies and procedures.
• Contribute to a collaborative team environment.

Skills

Customer service

POS proficiency

Math skills

Communication skills

Multitasking

Attention to detail

Professional demeanor

Physical tasks

Bilingual capabilities

Inventory knowledge

Tools

POS systems

Inventory management systems

Basic computer skills

Job description

Job Description

We're looking for a friendly and professional UPG Counter Sales Associate to join our team in Madison WI, United States. In this role, you will be the face of our organization, delivering exceptional customer service while processing sales transactions and providing product expertise to our valued customers. You will work in a fast-paced counter environment, managing customer interactions with efficiency and professionalism while maintaining a supportive and welcoming atmosphere.

• Process customer transactions accurately using point-of-sale (POS) systems while maintaining efficient workflow
• Provide knowledgeable product recommendations and assistance to customers at the counter
• Handle card payments, and other payment methods with accuracy and attention to detail
• Maintain organized inventory displays and assist with stock management as needed
• Answer customer inquiries professionally and resolve concerns with a customer-focused approach
• Build positive customer relationships through friendly and courteous interactions
• Support the sales team by identifying customer needs and suggesting relevant products
• Ensure the counter area remains clean, organized, and well-stocked throughout the shift
• Follow company policies and procedures consistently
• Contribute to a collaborative team environment by supporting colleagues when needed

Qualifications:
Qualifications

• Proven customer service experience in a retail or counter sales environment
• Proficiency with point-of-sale (POS) systems and basic computer skills
• Strong mathematical abilities
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively in a busy environment
• Attention to detail and accuracy in transaction processing
• Professional demeanor with a friendly and approachable attitude
• Ability to perform physical tasks as required
• Preferred: Previous sales experience or product knowledge in relevant industry
• Preferred: Bilingual capabilities
• Preferred: Experience with inventory management systems

Additional Information

All your information will be kept confidential according to EEO guidelines.