A technology consulting firm based in Plano, Texas, is seeking an Application Support Analyst for a permanent full-time position. The role involves handling application tickets, prioritizing tasks based on impact, and analyzing alerts from monitoring tools. Candidates should have at least 1 year of experience in application support. Familiarity with Autosys is a plus. This position offers a chance to work with diverse stakeholders in a professional environment.
Qualifications
At least 1 year of application support experience.
Experience in handling application tickets.
Ability to prioritize tickets based on impact.
Responsibilities
Analyze alerts and incidents from monitoring tools.
Work on bug fixes and triaging calls with stakeholders.
Skills
Application support experience
Ticket handling
Impact assessment
Analyzing alerts
Bug fixes
Autosys knowledge
Job description
A technology consulting firm based in Plano, Texas, is seeking an Application Support Analyst for a permanent full-time position. The role involves handling application tickets, prioritizing tasks based on impact, and analyzing alerts from monitoring tools. Candidates should have at least 1 year of experience in application support. Familiarity with Autosys is a plus. This position offers a chance to work with diverse stakeholders in a professional environment.