Proactive IT Support & Systems Analyst

Kavaliro

Orlando (FL)

On-site

USD 65,000 - 75,000

Full time

14 days+

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Job summary

A technology staffing firm is seeking a proactive IT Support / Systems Support Analyst to provide technical support across various environments. The role involves troubleshooting server and workstation issues, software support, and SQL-related tasks. Candidates should have experience with Windows systems and PowerShell scripting. Strong communication and customer service skills are essential. This full-time position offers a chance to work in a collaborative environment, solving technical challenges and engaging with internal and external partners.

Qualifications

Experience supporting Windows Server and workstation operating systems.
Working knowledge of PowerShell scripting for basic automation and maintenance tasks.
Familiarity with SQL, including basic queries and troubleshooting.
Strong communication, organization, and customer service skills.

Responsibilities

Perform basic troubleshooting of server and workstation operating systems.
Provide software and application support, diagnosing issues, and escalating as necessary.
Support and troubleshoot SQL-related issues in coordination with teams.
Conduct basic network troubleshooting and verify connectivity.
Monitor systems to identify potential issues proactively.