UNIX / SQL Application Support Analyst

E*Pro Inc; Plano (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology consulting firm based in Plano, Texas, is seeking an Application Support Analyst for a permanent full-time position. The role involves handling application tickets, prioritizing tasks based on impact, and analyzing alerts from monitoring tools. Candidates should have at least 1 year of experience in application support. Familiarity with Autosys is a plus. This position offers a chance to work with diverse stakeholders in a professional environment.

Qualifications

• At least 1 year of application support experience.
• Experience in handling application tickets.
• Ability to prioritize tickets based on impact.

Responsibilities

• Analyze alerts and incidents from monitoring tools.
• Work on bug fixes and triaging calls with stakeholders.

Skills

Application support experience

Ticket handling

Impact assessment

Analyzing alerts

Bug fixes

Autosys knowledge

Job description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

Job Description

Job Title : Application Support Analyst

Job Type : Permanent Full Time

Description:

• At least 1 year of application support experience
• Application ticket handling
• Prioritizing the tickets and impact assessment
• Analyzing alerts and incidents from monitoring tools
• Working on bug fixes and triaging calls with stakeholders
• Experience with Autosys is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.