University Program Specialist II

East Carolina University; Greenville (SC); On-site; USD 51,000 - 60,000; Full time

Job summary

East Carolina University seeks a professional to support the Continuing and Professional Education unit. The role involves program management, communication, and operational tasks aimed at enhancing adult education offerings. Applicants should possess strong interpersonal skills and relevant experience, with a bachelor's degree required. This position is critical for increasing enrollment and supporting adult learners.

Qualifications

• One year of related experience or equivalent training.
• Preferred: Master's degree in adult education or related field.

Responsibilities

• Manage program development and operations to increase enrollment.
• Coordinate communications, scheduling, and logistics for programs.
• Support adult learners through various educational initiatives.

Skills

Communication

Problem Solving

Interpersonal Skills

Education

Bachelor's degree

Job description

Please see Special Instructions for more details.

East Carolina University requires applicants to submit a candidate profile online to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

2-3 original letters of reference are required for employment. If selected as a candidate of choice, an automatic email will be sent to the references entered in the PeopleAdmin applicant tracking system. Letters submitted via this system will be verified and considered towards meeting this requirement.

Applicants must be currently authorized to work in the United States on a full-time basis.

Anticipated Recruitment Range: Salary may be outside of this range based on budget, UNC salary policies, and candidate qualifications. Range: $51,285 - $60,000.

Position Location: Greenville, NC

Position Type: Non-Faculty

Job Category: Non-Faculty Professional

Organizational Unit Overview: Founded in 1907, ECU is a high research activity doctoral university, the only public university in North Carolina with a dental school, medical school, and college of engineering and technology. ECU offers over 87 bachelor’s, 68 master’s, and 13 doctoral degrees to nearly 27,000 students, attracts over $85M in research funding, and excels in online learning. The university’s strategic plan emphasizes student success, public service, and regional transformation. ECU has multiple campuses, including a focus on coastal studies and international programs, and competes in NCAA Division 1 athletics.

Academic Affairs, led by the Provost, oversees colleges, schools, libraries, and support units, fostering academic excellence. The Office of Innovation and Engagement, led by the Chief Innovation and Engagement Officer, collaborates across departments to enhance the university’s economic and community impact through partnerships, innovation, and workforce development initiatives.

Job Duties:

This position supports the Continuing and Professional Education (CPE) unit within the Office of Innovation and Engagement, reporting to the director of CPE. Responsibilities include program development and management, support services, and daily operations to increase enrollment and revenue, and support adult learners. The role requires excellent communication, problem-solving, independence, and interpersonal skills, along with knowledge of ECU policies and customer service excellence. Tasks include managing communications, program scheduling, instructor coordination, program administration, and event support. Occasional evening, weekend, and overnight travel may be required.

The position’s specific duties include:

• Communication & Marketing (15%): Manage websites and social media, develop communication materials, and cultivate relationships.
• Consultation (20%): Manage program scheduling, identify instructors, and coordinate course design and approval.
• Leadership (20%): Develop program plans, provide strategic reporting, and promote offerings.
• Program Administration (45%): Plan and implement programs, coordinate logistics, manage enrollment and payments, support online courses, and conduct needs assessments.

Contingent upon funding availability.

Minimum Qualifications: Bachelor’s degree and one year of related experience or equivalent training/experience from an accredited institution.

License/Certification: None required.

Preferred Qualifications: Master’s degree in adult education, instructional technology, or curriculum design; two years of program management experience; familiarity with continuing education programs; strong management, communication, and computer skills.

Special Instructions to Applicants: Submit a candidate profile, cover letter, resume, and three references online. References will be verified if selected as a candidate of choice. Applicants must be authorized to work in the U.S.

Additional Instructions: Complete the online profile and submit all requested documents. Meeting the preferred qualifications is advantageous but not mandatory.

Job Open Date: 05/13/2025

Open Until Filled: No

Closing Date: Positions posted until 11:59 p.m. EST on the specified date or until filled.

ECU promotes a diverse workforce and prohibits discrimination based on race, ethnicity, gender, age, disability, and other protected statuses. Accommodation requests under ADA should be directed to the ADA Coordinator at [phone] or [e-mail].

Eligibility: Final candidates are subject to background checks. ECU participates in E-Verify. Employment verification is required by law.

Contact: For application system issues, contact the Department for People Operations at [phone] or [e-mail], Monday-Friday, 8:00-5:00 EST.

Supplemental Questions

Required fields marked with an asterisk (*).

• * Will you now or in the future require visa sponsorship for employment?
• * How did you learn about this job vacancy?