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Manager, Program Services and Training

Corpay Technologies

Peachtree Corners (GA)

On-site

USD 55,000 - 63,000

Full time

Today
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Job summary

A leading company in Peachtree Corners is seeking a Manager for Program Services and Training. This role involves overseeing operational functions related to card services and training, ensuring effective collaboration across departments. Ideal candidates will possess strong organizational skills and proficiency in Microsoft Excel. The position offers competitive benefits including medical coverage and robust PTO.

Benefits

Medical, Dental & Vision benefits
401k plan
Virtual fitness classes
Robust PTO offerings
Employee discounts
Philanthropic support
Fun culture with contests

Qualifications

  • Experience in customer service or program services preferred.
  • Experience developing and delivering training programs.

Responsibilities

  • Manage card range assignments and error resolutions.
  • Develop and deliver internal and external training programs.
  • Provide operational support for billing release activities.

Skills

Organizational skills
Time-management skills
Communication
Interpersonal abilities
Ability to work independently
Ability to work collaboratively
Comfort in fast-paced environments

Tools

Microsoft Excel
Salesforce

Job description

Join to apply for the Manager, Program Services and Training role at Corpay Technologies

3 days ago Be among the first 25 applicants

Join to apply for the Manager, Program Services and Training role at Corpay Technologies

Peachtree Corners, GA 30092, USA Req #11484

Wednesday, May 14, 2025

What We Need

Corpay is currently looking to hire a Manager, Program Services and Training within our Petroleum Marketers Operations division. This position is located in Peachtree Corners, GA. In this role, you will oversee critical operational functions related to card services, account maintenance, and internal/external training. You will report directly to the Director of Program Management and regularly collaborate with the Conversions & Program Services team and cross-functional partners in billing, dispute resolution, and client onboarding.

How We Work

As a Manager, Program Services and Training, Corpay will set you up for success by providing:

  • Assigned workspace in our office
  • Company-issued equipment
  • Formal, hands-on training
  • Travel opportunities as needed

Role Responsibilities

The Responsibilities Of The Role Will Include

  • Managing card range assignments and daily card error resolution
  • Conducting card range purging and bulk card ordering
  • Creating and uploading participant conversion files
  • Processing ASU (Account Status Update) and CSU (Card Status Update) files
  • Supporting participant conversions and backup for CFN and Pacific Pride fraud dispute processes
  • Providing operational support for FleetNet billing release activities
  • Developing and delivering internal and external training programs
  • Creating and distributing network product release notifications
  • Maintaining and updating operational manuals for CFN and Pacific Pride
  • Supporting documentation and communication related to program services
  • Performing other duties as assigned by management

Qualifications & Skills

Must-Haves

  • Strong organizational and time-management skills
  • Proficiency in Microsoft Excel (VLOOKUP, formatting, file creation)
  • Excellent communication and interpersonal abilities
  • Ability to work independently and collaboratively across departments
  • Comfort working in a dynamic, fast-paced environment
  • Willingness to travel occasionally

Preferred

  • Experience in customer service or program services
  • Experience developing and delivering training (internal or client-facing)
  • Familiarity with Salesforce or similar CRM tools

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

Other details

  • Job Family Managers
  • Pay Type Salary
  • Employment Indicator Employee

Apply Now

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Project Management and Information Technology
  • Industries
    IT Services and IT Consulting

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