University Program Associate - Journey

The University of North Carolina at Chapel Hill; Chapel Hill (NC); Hybrid; USD 48,000 - 52,000; Full time

Job summary

The University of North Carolina at Chapel Hill’s University Compliance Office is seeking an Accommodations Support Coordinator to provide essential administrative support to the Director of EO/ADA Coordination and the Accommodations team. The role centers on handling student inquiries, email management, and serving as the front-line contact for visitors at the SASB location.

Responsibilities include managing accommodation request files, maintaining tracking, entering EEO data forms, and

Qualifications

• Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
• Demonstrated understanding of the University environment and ability to work collaboratively with students, faculty, staff, parents / families, and community partners to address a wide array of situations and / or concerns.
• Knowledge of legislative framework governing the work of the office.

Responsibilities

• Provide administrative support to the Director of EO/ADA Coordinator and the Accommodations team, focusing on student inquiries and email management.
• Serve as point of contact for phone calls and visitors to the SASB location, greeting and assisting accordingly.
• Manage accommodation request files, tracking, and EEO data forms; participate in review and determination of accommodation requests.

Education

Bachelor's degree

Job description

Posting Information

Department University Compliance Office-263000

Career Area Administrative/Clerical Support

Is this an internal only recruitment? No

Posting Open Date 10/19/2026

Application Deadline 10/30/2026

Position Type Permanent Staff (SHRA)

Position Title University Program Associate - Journey

Salary Grade Equivalent NC09 / GN07

Working Title Accommodations Support Coordinator

Position Number 20013304

Vacancy ID P021480

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

Hours per week 40

Work Schedule Monday-Friday; 8:00a-5:00p

Work Location CHAPEL HILL, NC

Position Location North Carolina, US

Hiring Range $47,916 - $51,951

Pay Band Information To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants This position is not eligible for H-1B sponsorship.

Position Summary Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose Of Organizational Unit

The University Compliance Office (UCO) provides the University with a full range of Human Resources, Equal Opportunity, and Title IX programs and services to support the University’s teaching, research, and public service mission. The department develops and implements strategies and initiatives that will strengthen and support the University’s workforce.

The University Compliance Office (UCO) is UNC -Chapel Hill’s designated, central office for addressing issues related to discrimination and harassment based on any protected status, including sexual assault, sexual violence, interpersonal violence, and stalking, as well as retaliation and other related misconduct. UCO addresses all matters related to compliance with relevant education and employment laws and regulations, including Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, and other related laws. UCO’s compliance efforts include creating, implementing, and enforcing University policies that promote an equitable, inclusive, and welcoming campus community; providing accommodations for students and employees based on protected status; handling matters related to equal employment opportunities; and providing educational programs and consulting services in these areas across campus.

Position Summary

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The position will be responsible for providing administrative support to the Director of EO/ ADA Coordinator and the Accommodations team, with a focus on supporting student inquiries to the office. Duties will include managing all incoming emails related to student accommodations and accessibility issues and serving as the point of contact for phone calls and incoming guests to the office’s SASB location. Because of the office configuration and where this position is physically located, this position has significant responsibilities for greeting, referring, and assisting visitors and staff. Other duties will include management of student and/or employee accommodation request files, management of accommodations tracking, entry of EEO data forms, and other duties as assigned. This position will also participate in the review and determination of accommodations requests.

Minimum Education And Experience Requirements

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences

• Demonstrated understanding of the University environment and ability to work collaboratively with students, faculty, staff, parents / families, and community partners to address a wide array of situations and / or concerns.
• Knowledge of legislative framework governing the work of the office.

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Position/Schedule Requirements

Evening work occasionally

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.