Accommodations Support Coordinator

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 48,000 - 52,000; Full time

Job summary

University of North Carolina at Chapel Hill’s University Compliance Office is seeking an Accommodations Support Coordinator to provide administrative support to the EO/ADA team. You will handle student accommodation inquiries, manage email and phone contact, greet visitors, and maintain accommodation files at the SASB location.

The role emphasizes coordination with the Accommodations team, data entry for EEO forms, and contributing to the review of accommodation requests.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• Experience providing administrative support and responding to inquiries is preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Answer and triage student inquiries related to accommodations and accessibility.
• Serve as primary contact by phone and in person at the SASB location.
• Manage accommodation request files and tracking; assist with data forms and reporting.
• Assist in review and determination of accommodation requests and respond to stakeholders.

Skills

Administrative support

Customer service

Phone etiquette

Education

Bachelor's degree

Job description

Department:

University Compliance Office-263000

Career Area:

Administrative/Clerical Support

Is this an internal only recruitment?:

No

Posting Open Date :

10/19/2026

Application Deadline:

10/30/2026

Position Type:

Permanent Staff (SHRA)

Position Title:

University Program Associate - Journey

Salary Grade Equivalent:

NC09 / GN07

Working Title:

Accommodations Support Coordinator

Position Number:

20013304

Vacancy ID:

P021480

Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:

40

Work Schedule:

Monday-Friday; 8:00a-5:00p

Work Location:

CHAPEL HILL, NC

Position Location:

North Carolina, US

Hiring Range:

$47,916 - $51,951

Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants:

This position is not eligible for H-1B sponsorship.

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit:

The University Compliance Office (UCO) provides the University with a full range of Human Resources, Equal Opportunity, and Title IX programs and services to support the University’s teaching, research, and public service mission. The department develops and implements strategies and initiatives that will strengthen and support the University’s workforce.

The University Compliance Office (UCO) is UNC-Chapel Hill’s designated, central office for addressing issues related to discrimination and harassment based on any protected status, including sexual assault, sexual violence, interpersonal violence, and stalking, as well as retaliation and other related misconduct. UCO addresses all matters related to compliance with relevant education and employment laws and regulations, including Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, and other related laws. UCO’s compliance efforts include creating, implementing, and enforcing University policies that promote an equitable, inclusive, and welcoming campus community; providing accommodations for students and employees based on protected status; handling matters related to equal employment opportunities; and providing educational programs and consulting services in these areas across campus.

Position Summary:

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The position will be responsible for providing administrative support to the Director of EO/ADA Coordinator and the Accommodations team, with a focus on supporting student inquiries to the office. Duties will include managing all incoming emails related to student accommodations and accessibility issues and serving as the point of contact for phone calls and incoming guests to the office’s SASB location. Because of the office configuration and where this position is physically located, this position has significant responsibilities for greeting, referring, and assisting visitors and staff. Other duties will include management of student and/or employee accommodation request files, management of accommodations tracking, entry of EEO data forms, and other duties as assigned. This position will also participate in the review and determination of accommodations requests.

Minimum Education and Experience Requirements:

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences:

• Demonstrated understanding of the University environment and ability to work collaboratively with students, faculty, staff, parents / families, and community partners to address a wide array of situations and / or concerns.
• Knowledge of legislative framework governing the work of the office.

Campus Security Authority Responsibilities:

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Position/Schedule Requirements:

Evening work occasionally